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Employment Opportunities

To apply, please mail/e-mail your cover letter and resume.

ARRL
Attn: Luci Goodwin
225 Main Street
Newington, CT 06111
Fax: 860-594-0298
lgoodwin@arrl.org

ARRL is an equal opportunity employer.

Open Positions

  • IT Director

    Position:  IT Director
    Department:  CEO
    Supervisor:  Chief Executive Officer
    Job Category: Full-time
    Classification:  Exempt
    Salary: $110,000-$118,000

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    Summary of Position:
    The Information Technology (IT) Director is a senior leadership position responsible for the overall strategic and operational IT functions for an established, non-profit membership association. The position oversees all technology operations, and reports to the CEO. The IT Director is expected to direct continuous evaluation and execution of process, systems, applications, and infrastructure to meet the goals of the organization. The position manages a team of professional IT contributors including a development team and project leaders. Responsibilities also include continuous maintenance of a long-term strategic technology plan to meet the evolving needs of the organization and its customers. The IT Director must be knowledgeable of the complete breadth of information technology, from the desktop to the cloud as well as mange and motive a team.

    Major Duties and Responsibilities:

    • Through the staff of the IT Department, manage the delivery of a variety of technology services to the organization including corporate databases and systems, websites, desktop and server support, and email and list server resources.
    • Participate as an active member of the management council, a deliberative group of high-level managers and executive staff that envisions, creates and vets concepts for growth and development of the organization.
    • In conjunction with the executive officers, contribute to organizational goals, plans and budgets by establishing and managing complimentary IT Department goals and budget. Continuous communication with monthly budget and status reports is required as part of an open communication culture.
    • Coordinate and manage IT staff as well as outside suppliers of technology services such as internet, Cloud applications, phone and contracted resources to effectively reach organizational goals.
    • Oversee all technology operations and evaluate them according to established goals, tracking consumption of infrastructure and resource planning to ensuring that the technology infrastructure is sufficient to support the operations of the organization.
    • Devise, establish and maintain IT policies and systems to support the implementation of strategies set or approved by executive staff and Board of Directors.
    • Evaluate applications, infrastructure, and the IT organization to ensure functionality and efficiency while meeting organizational goals.
    • Evaluating, remediating and continuously maintaining IT security for the organization. Immediate communication of imminent threats or incidents is expected.
    • Evaluate and remediate the organization's disaster recovery plan by testing and proving minimum Recovery Time and Recovery Point Objectives and
    • Insuring PCI, HIPPA and other regulatory compliance as required.
    • Continuously select, recommend, and purchase efficient and cost-effective technology and software solutions. Build and manage vendor relationships to ensure delivery of contracted equipment, systems and /or services on time in accordance with specifications and cost estimates. Conduct and evaluate “build vs. buy” and cloud-based initiatives for cost and service improvement.
    • Provide strategic direction for the technology operations of the organization and serve as the primary resource in leading the organization's move into new technologies including assisting in developing IT costs to include personnel, hardware, software systems, maintenance and licensing to facilitate build versus buy decisions.

    Expectations:

    • Effectively lead and manage the IT team, provide direction, constructive feedback, and development of employees.
    • Effectively manage the delivery of software programming resources, both internal and through outside vendors where applicable, to the organization in support of the various projects and priorities as agreed to by executive staff.
    • Effectively integrate strategic direction for the technology operations of the organization and serve as the primary resource in leading the organization's move into new technologies.
    • Ability to ensure IT systems and people are effective and function within the limits of budget, time and specifications of the organization.

    Experience:

    • Five to eight years of proven experience as IT Director or similar role with a demonstrated history of creating, implementing and maintaining IT policies and systems that meet objectives.
    • Experience in analysis, implementation and valuation of IT systems and their specifications.
    • Project management experience in both software and hardware disciplines.
    • Leadership experience in software/system development processes such as Agile or similar adaptive planning/rapid deployment techniques.
    • Experience in developing and controlling IT budgets.
    • Direct technical experience with virtualization, consolidation and Cloud applications preferred.

    Education:
    A Bachelor's degree in computer science, engineering, or related field. Master's degree preferred. 10 years demonstrated experience as a manager in information technology organization may be recognized as fulfilling this requirement.

    Interpersonal Skills:

    • Excellent leadership and management skills with the ability to work across multiple departments are essential.
    • Outstanding verbal and written communications skills.
    • Excellent interpersonal skills are required to manage personnel and negotiate projects and report progress to a wide variety of constituencies, up to and including the Board of Directors when necessary.

    Other Skills:

    • Excellent understanding of computer systems and networks.
    • Experience with remediation and replacement of legacy systems.
    • Results driven with excellent organization, presentation and communications skills.
    • Ability to effectively manage remote employees.
    • Organization and management of volunteer resources to complete projects.

    Work Environment:
    Goal and deadline driven office environment.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

  • AWARDS AND PROGRAMS ASSISTANT

    Position: Awards and Programs Assistant

    Department: Radiosport and Field Services

    Supervisor: Radiosport and Field Services Manager

    Job Category: Full Time

    Classification: Non-exempt

    Salary: $16.09 to $19.30/hour

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    Summary of Position:

     Assist in all activities found within the FSR Department, with initial priority given to assisting with Logbook of the World support functions. Other duties include, but will not be limited to, in general order of preference, DXCC program support, other awards support, W1AW station operations, contesting program support, and field service support.  Represent the ARRL in public forums worldwide.

      

    Major Duties and Responsibilities:

    • Provide support for Logbook of the World
    • Provide support for DXCC
    • Provide support for other facets of the FSR Department’s workload
    • Special projects as assigned 

    Expectations:

    • Well versed and well rounded skill set
    • Must be able to travel to both domestic and international events on behalf of ARRL

    Knowledge and Skills:

    • Ability to quickly understand and explain software functionality
    • Well rounded knowledge of Amateur Radio
    • Good typing and data entry skills 

    Experience:

    • Extra Class License
    • 2 years of operating background
    • DXCC award holder as an active participant
    • Regularly submit logs to contest sponsors
    • Logbook of the World user
    • Be able to provide efficient issue resolution 

    Education:

    • Bachelor’s degree preferred 

    Interpersonal Skills:

    • Good telephone skills
    • Good listener

    Other Skills:

    • Good public presentation skills preferred

    Physical Requirements:

    • Carrying boxes of QSLs/mail up to 40 pounds

    Work Environment:

    • Office
    • Some travel likely including airports, hotels, and convention centers

     

     

  • PRINCIPAL SOFTWARE ENGINEER

     

     

     

    Position:  Principal Software Engineer                                 

    Department:  IT

    Supervisor:  IT Manager                                                      

    Job Category:  Grade 15 / Full-Time

    Classification:  Exempt

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    ARRL is seeking an experienced software engineer who can work independently, as part of a small development team, and with contractor teams to design and develop database applications and interfaces to external services and systems.

    Responsibilities:

    •   Act as primary software engineer for ARRL’s Logbook of the World project
    •  Design, develop, document, test, and maintain server-side applications in C++.
    • Develop database schemas; create and analyze SQL database queries.

    Qualifications:

    At least 7 years of experience in software development engineering that includes:

    • Expert-level C++ development on Linux/Unix platforms in all project phases from initial architecture to production system release.
    • Design, development & testing of high availability, mission critical systems.
    • Development of scalable, high performance client/server distributed database applications  (experience with SAP MaxDB  or MySQL databases is preferred).

    Additional desirable skills:

    Familiarity with Perl, PHP and XML.

    Education: 

    BS/MS in Computer Science, Electrical Engineering, Computer Engineering or the equivalent.

     

  • National Club Coordinator

     

    Job Title:  National Club Coordinator                              

    Dept:  Radio Sport & Field Services

    Report to:  Radio Sport & Field Services Manager                   

    Job Category: Full-time

    Classification:  Non-Exempt                                              

    Minimum Starting Range: $21.00 to $24.00 hourly


    Summary of Position

    The National Club Coordinator will act as the primary point of contact for Section Affiliated Club Coordinators, who in turn work directly with their section’s ARRL Affiliated Clubs to foster and coordinate activities which promote recruiting and training of new radio amateurs, endorse ARRL membership, and impart a positive image of Amateur Radio within the local community.

    Major Duties and Responsibilities

    • Communicate regularly with the Section Affiliated Club Coordinators.
    • Develop presentations that can be delivered in front of an audience, either in person or through electronic media
    • Maintain affiliated club records. Provide information and support to the Affiliated Club Coordinators so they can assist their clubs with maintaining current information in the ARRL club database.
    • Design, write and produce a club newsletter.
    • Contribute and write content for QST, website and social media venues.
    • Create reports as requested by management, using data collected in the field.
    • Represent ARRL at amateur radio events, make presentations on the work of ARRL and value of membership, interact with members on behalf of the organization.
    • Process applications from clubs wishing to become affiliated with ARRL. This requires reviewing club documents and communicating with ARRL directors.

     

    Expectations

    • Conduct business in a professional manner both internally and externally.
    • Effectively represent ARRL at amateur radio events.
    • Maintains productive working relationships and an open line of communication between staff and the Field Organization effectively.
    • Communicates, both in writing and verbally effectively.
    • Professionalism in working with members, volunteers, elected officials and staff of the organization.

    Knowledge and Skills

    Experience:  Three to five years of similar or related experience. Experience as a club officer is a plus.

    Education: (1) a two-year college degree or (2) completion of a specialized course of study at a business or trade school or (3) completion of specialized training courses conducted by equipment vendors or (4) job specific skills acquired through on-the-job training or apprenticeship program.

    Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the organization for purposes of providing or obtaining information, building relationships or soliciting cooperation. Must be able to work inter-departmentally.

    Other Skills:

    • Must be a self-starter with a desire to see a project through to completion.
    • Ability to communicate well with others, both in writing and verbally.
    • Excellent customer service skills, including effective public speaking skills.
    • Working knowledge of MS Office, desktop applications and online video conferencing tools.
    • Ability to manage social media platforms.

    Physical Requirements: Must be able to sit or stand for extended periods of time. Ability to lift 25 pounds. Must be able to travel independently.

    Work Environment: Office environment with domestic travel and public forums.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

     

  • News & Public Relations Manager

    Position:  News & Public Relations Manager
    Department:  News & Public Relations
    Supervisor:  Chief Executive Officer
    Job Category: Full-time
    Classification:  Exempt
    Salary: $70,000-$80,000 annually

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    Summary of Position:

    The News and Public Relations Manager is responsible for promoting the value of the Amateur Radio Service to the external media and the public at large, for promoting the value of ARRL and for reporting news of interest to the Amateur Radio community. The ability to interpret technical concepts into layman’s language is essential. Outstanding written and oral communications skills, a thorough knowledge of social media implementation in a non-profit environment, and the ability to train and motivate grassroots volunteers are required. This position requires the ability to be adept at developing and sustaining long-term relationships with external media and key volunteers.

    Major Duties and Responsibilities:

    Develop and oversee an external media strategy which promotes ARRL and amateur radio to ARRL members, the amateur radio community, and the public

    Develop and integrated communications strategy for the organization that incorporates Public Relations and social media/web, in keeping with the organization’s marketing efforts.

    Implement and maintain the communications strategy to increase awareness of the organization and the value it provides to members and the general public and establish a set of metrics that will measure those increases.

    Develop and maintain relationships with key news media outlets to secure and grow media coverage of the organization and amateur radio both online and in print.

    Produce content for local and national media as well as all social media formats, including overseeing third party content providers.

    Develop and implement strategies to empower a grassroots field force of local Public Information Officers to promote amateur radio. Serve as the primary liaison to this group

    Monitor stories relating to the organization and its brand and maximize opportunities for positive messaging that raises the awareness and visibility of amateur radio.

    Participate on several committees and subcommittees of the organizations Board of Directors.

    Establish, in conjunction with the executive officers, annual plans and expense forecast along with managing to these goals.

    Expectations:

    • Exercise good judgement and interact productively with people while under pressure and to meet deadlines with minimal supervision
    • Utilization of excellent written and verbal communication skills.
    • Demonstrate effectiveness in public speaking
    • Ability to build and maintain long-term relationships with the media community and volunteers.
    • Ability to train and motivate grassroot volunteers.
    • Exhibit the ability to interpret technical concepts into layman’s language.

     

    Knowledge and Skills

    Experience:  Four to give years of experience in public relations, preferably in a non-profit setting.

    Education: Bachelor’s degree in Public Relations, Communications or Journalism.

    Interpersonal Skills: A significant level of trust and diplomacy is required. Work involves extensive personal contact with others and involves motivating or influencing others. Outside contacts are important and fostering sound relationships with other entities is required.

    Other Skills:

    • Excellent research, written and verbal communication skills including public speaking.
    • Knowledge of the news media and media operations.
    • Ability to multitask and work independently
    • Amateur radio license is helpful.

    Physical Requirements: Must be able to travel independently.

    Work Environment: Office environment with domestic travel and public forums.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)