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Employment Opportunities

To apply, please mail/e-mail your cover letter and resume.

ARRL
Attn: Luci Goodwin
225 Main Street
Newington, CT 06111
Fax: 860-594-0298
lgoodwin@arrl.org

ARRL is an equal opportunity employer.

Open Positions

  • Acquisitions Editor

    Job Title:  Acquisitions Editor                                             
    Dept: 
    Publications & Editorial
    Report to
    :  Publications & Editorial Manager                      
    Job Category:
    Full-time
    Classification: Exempt
    Salary Range:
    $70,000.00 Minimum starting salary


    Summary of Position

    The American Radio Relay League (“ARRL”) is the largest membership association for the amateur (“ham”) radio hobby and service throughout the US. For more than 100 years, ARRL has been the leading source of information about amateur radio. Our books include flagship publications such as the annual radio communications Handbook, the Antenna Book, and a suite of ham radio licensing manuals, as well as books on specific areas of radio science, technology, and practical use.


    The Acquisitions Editor position is an opportunity for an experienced applied sciences editor to set ARRL’s book publishing program firmly in the direction in which ham radio is headed, while also honoring ham radio’s rich history.

    The Acquisitions Editor is part of the Publications & Editorial Department and is primarily responsible for overseeing and managing the technical book publication process. The position requires proficiency in three areas: expert project management skills, acquisitions, and developmental editing. The Acquisitions Editor will also arrange for technical editing/peer review and copyediting of projects, and work with Production staff and the Marketing department on cover design, cover copy, front/backmatter, etc. It is the Acquisition Editor’s responsibility to ensure all projects move expeditiously toward deadline. Preference will be given to candidates who have worked on technical or scientific books.

    This is a full-time, on-staff, on-premises job, based in Newington, Connecticut.

     

    Major Duties and Responsibilities

     

    Project Management

    ·       Manage 12-15 high-complexity, multi-component titles per year in both the print and digital space; collaborate with other ARRL departments, as well as authors, subject matter experts (for peer review), and freelance copyeditors.

    ·       Proactively manage project schedule and scope, identifying solutions to potential problems and devising contingency plans when issues arise to meet project deadlines.

    ·       Create best practices and standards, create documentation around workflows, and maintain consistent and high-quality project manager standards, taking actions to correct workflow or management deficiencies.

    ·       Work closely with Production staff, including preparing manuscripts and related material for Production staff.

    ·       Knowledge of accessibility standards and alt text creation.

     

    Acquisitions

    ·       Acquire author talent (issue calls for manuscripts, seek out potential authors in other ham radio publications and at conferences, build partnerships with key industry experts), with an eye toward acquisition and development of new and revised manuscripts and content.

    ·       Create book proposal template.

    ·       Evaluate book proposals with the Marketing team and/or Management Council.

    ·       Draw up contracts for accepted book proposals.

    ·       Create strong author relationships with both existing and new authors by working closely with them to outline a vision for each product.

    ·       Develop deep discipline and market knowledge to drive product development decisions for the assortment while assessing global market demand for both print and digital opportunities across the assortment.

    ·       Maintain back catalog: work with Marketing to decide what needs reprints or new editions; locate new editors for flagship books; reappraise legacy projects for new media.

    ·       Research industry trends and competition.

     

    Developmental Editing

    ·       Experience with developmental editing and line editing.

    ·       Work with authors, subject matter experts, and freelance editors on developmental editing of accepted manuscripts.

     

    Other Duties

    ·       Collaborate with Marketing to provide copy for individual titles and overall program.

    ·       Additional duties as assigned. 

     

    Expectations

    ·       Contributes to creating a positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.

    ·       Ensure that ARRL books make their press deadlines, reasonability free from content, grammar, and typographical errors.

    ·       Improve the current standards of ARRL’s books, both in terms of the scope and focus of the content and the quality of presentation; maintain these new standards; and generate innovations and continual improvements.

     

    Knowledge and Skills

    ·       Excellent command of the English language- proper spelling, grammar and usage.

    ·       Strong research background.

    ·       Strong organizational skills.

    ·       Familiarity with APA style guide.

    ·       Applied sciences background preferred.

    ·       Ham radio background strongly preferred.

     

     

     

     

    Experience:  Seven to ten solid professional experience (or the equivalent) in book publishing, specifically in project management, acquisitions, developmental editing, and copyediting. Preference given to candidates who have worked on technical or scientific books.

     

    Education: Bachelor’s degree in Communications Studies. Experience in science publishing may substitute for education.

     

    Interpersonal Skills: The ability to be clear, specific, professional, and courteous in spoken and written communication.

     

    Work Environment: Fast-paced office environment.

     

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

  • Marketing Communications Associate

     

    Job Title:  Marketing Communications Associate               
    Dept:
     
    Marketing Communications
    Report to:  Marketing Communications Manager               
    Job Category:
    Full-time
    Classification:
    Non-Exempt
    Salary Range:
    minimum starting salary of $18.14 hourly


    Summary of Position

    The Marketing Associate is a key contributor to ARRL marketing efforts, supporting the marketing team's initiatives with the execution and tracking of email marketing campaigns, member communications, events, and product promotions.

     

    Reporting to the Marketing Communications Manager, this position will develop and execute email marketing campaigns, create and edit copy, and produce graphics to support various marketing efforts. The candidate must be highly creative, motivated, and willing to expand their professional scope by being involved with many aspects of a fast-paced marketing department.  

     

    Major Duties and Responsibilities

    ·       Coordinate, design and disseminate email marketing messages, announcements, and e-newsletters, using ARRL’s email marketing platform (Informz).

    ·       Maintain email and newsletter subscriber lists, monitor and update the email calendars, and run reports for tracking analytics.

    ·       Copywriting, editing, and graphic design support for marketing emails, e-newsletters, house ads, member communications, social media, and web pages.

    ·       Monitors department web pages, updating text, fixing links, enhancing page layouts, and uploading images and documents.

    ·       General administrative support duties, including communicating with vendors, organizing files and inventory, coordinating photoshoots, etc.

    ·       Assist with research projects, gathering data, configuring surveys, etc.

    ·       Field email inquiries and refer to the appropriate staff members as necessary.

     

    Expectations

    ·       Contributes to creating a positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.

    ·       Demonstrate proficiency in developing and delivering email marketing campaigns.

    ·       Demonstrate ability writing, editing, and proofreading.

    ·       Contributes to the overall goals and achievements of the marketing and communication team.

    ·       Ability to meet all deadlines with efficiency and flexibility.

     

    Knowledge and Skills

     

    Experience:  One to three years of professional work in communications, marketing, journalism, graphic design, or related area.

     

    Education: Bachelor’s degree in Communications, Marketing, or Graphic Design or related field.

     

    Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the organization to give or obtain information, build relationships, or solicit cooperation. Must have a positive attitude and be a collaborative team player.

     

    Other Skills:

    ·       Hands-on experience with email campaigns and effective marketing tactics.

    ·       Tech-savvy with in-depth knowledge of Microsoft Office programs, Adobe InDesign, Photoshop, and Acrobat.

    ·       Strong organizational and time management skills required.

    ·       Solid written and oral communication skills.

    ·       Knowledge of Higher Logic Marketing Automation (Informz), web design, and other marketing skills are a plus.

    ·       Experience and interest in amateur radio are not required but a huge plus!

     

    Work Environment: Fast-paced office environment. Occasional weekend and evening work required. Occasional event-based travel when appropriate.

     

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

  • Marketing Communications Manager

     

     

    Job Title:  Marketing Communications Manager       
    Dept:  Marketing Communications
    Report to:  Director of Marketing Communications            
    Job Category:
    Full-time
    Classification: Exempt
    Salary Range:
    $64,500.00 minimum starting salary


    Summary of Position

    The Marketing Communications Manager plays a key role in leading the marketing team. This position requires strong organizational and project management skills with the ability to manage multiple projects from conception to completion and produce results under pressure and tight deadlines.

    The position will serve as the primary point of contact for internal, freelance, and agency partners providing design and marketing services to the ARRL and maintaining a cohesive, clear, and attractive brand identity.

    The Marketing Communications Manager will report to and work closely with the Membership, Marketing & Communications Director to ensure effective, coordinated, and consistent visibility for a wide range of messages, programs, and organizational priorities.

     

    Major Duties and Responsibilities

    ·       Manage daily aspects of ARRL creative graphics, produce visual assets, and work across departments to ensure consistent ARRL visual brand application.

    ·       Manage daily aspects of ARRL marketing communication efforts, including developing marketing plans and executing tactics for promoting and driving membership, sales, and engagement, working in collaboration with other team members.

    ·       Schedule, assign and provide art and production direction to contracted designers and art freelancers, printers, and mail houses.

    ·       Plan, write, curate content, and manage the production of multiple monthly e-newsletters.

    ·       Track and report on marketing and email performance and analytics to assess goals, needs, forecast, and make recommendations for improvement.

    ·       Establish and maintain best practices for process workflows, naming conventions, approvals, and management of marketing and visual aspects.

    ·       Organize and direct production of visual assets, including stock and original photography and illustrations. Secure all necessary usage permissions and rights.

    ·       Supervise Marketing Communications Associate.

     

    Expectations

    ·       Contributes to creating positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.

    ·       Consistently demonstrate an advanced proficiency and a working knowledge of Adobe Creative Cloud products.

    ·       Demonstrate strong writing and verbal communication skills.

    ·       Exhibit a high level of organizational skills and timely follow through on tasks by demonstrating effective time management and meeting established goals.

    ·       Exhibit a solid understanding of branding, creative development, art direction, and design.

    ·       Contributes to the overall goals and achievements of the membership, marketing, and communication team.

     

    Knowledge and Skills

     

    Experience:  Seven to ten years of similar or related experience. A minimum of five years of direct experience managing marketing and design products.

     

    Education: (1) A college degree or (2) multi-craft skills acquired through extensive on-the-job training or apprenticeship programs or (3) in-depth industry and job-specific technical skills acquired through a combination of formal instruction and on-the-job training.

     

    Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the organization to give or obtain information, build relationships, or solicit cooperation. Requires positive attitude, collaborative team- player, and leadership skills.

     

    Other Skills:

    ·       Ability and flexibility to design for all channels: print, web, video, and digital.

    ·       Proficiency in Microsoft Office and Adobe Creative Cloud.

    ·       The ability to quickly learn new technologies.

    ·       Track record in creating successful and effective marketing campaigns with measurable results.

    ·       Basic photography and video experience a plus.

    ·       Experience with Informz/Higher Logic, preferred.

    ·       Experience and interest in amateur radio are not required but a huge plus!

    ·       Must have a portfolio ready to share of past work and creative examples.

     

    Work Environment: Fast-paced deadline driven office and occasional event-based travel when appropriate.

     

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

  • IT Systems Engineer

     

    Job Title:  IT Systems Engineer                                           
    Dept: 
    Information Technology
    Report to
    :  IT Infrastructure & Operations Manager            
    Job Category:
    Full-time
    Classification:
    Exempt
    Minimum Starting Salary Range: $55,000

     

    Summary of Position

    Responsible for the day-to-day operation of the organization’s information infrastructure including desktop clients, server systems, LAN, WAN, e-mail, network storage and printing. This infrastructure supports both local and remote users.

     

    Major Duties and Responsibilities

    ·       Monitor and maintain servers supporting ARRL website, ensuring high availability and performance.

    ·       Monitoring and troubleshooting of major IT systems, including servers, routers, switches, firewalls, SAN/NAS devices, VPN gateways, printers, and wireless access points.

    ·       Install, configure, and maintain/ patch MS Windows Server and Linux servers; perform advanced systems management for MS Windows Server and Linux servers. Provision and manage virtual servers using VMware VCenter.

    ·       Configure, patch, and manage network components such as switches, routers and gateways.

    ·       Manage and support Microsoft Exchange and the implementation of Exchange policies in Active Directory.

    ·       Evaluate the performance of LAN and WAN links, SAN networks and fiber trunks. Reconfigure the network to eliminate bottlenecks and provide maximal throughput.

    ·       Manage and maintain Avaya IP phone system.

    ·       Manage Domain registration and SSL certificates.

    ·       Train other ISD personnel.

     

    Expectations

    ·       Contributes to creating positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.

    ·       On-call for off hours network emergencies and system upgrades.

     

    Knowledge and Skills

     

    Experience:  Three to five years of similar or related experience.

     

    Education: A Bachelor’s in Computer Science and/or job specific technical skills acquired through a combination of formal instruction and on-the-job training.

     

    Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

     

    Other Skills:

    ·       Solid knowledge of IP protocols, including packet tracing and inspection, diagnosing transport issues and use of network sniffer and protocol analyzer tools.

    ·       Knowledge of DHCP and DNS configuration in both Windows and Linux environments.

    ·       Managing IP addresses including defining subnets, static and dynamic address assignments, VLAN configuration and NAT protocols.

    ·       Understanding of NFS, Samba (SMB), and Windows file system protocol.

    ·       Knowledge of Anti-Virus monitoring and remediation platforms, such as McFee ePO and Malwarebytes Enterprise.

    ·       System administration of Windows Server (all recent versions).

    ·       Administration of Cisco or Brocade managed switches.

    ·       System administration of Red Hat Linux (CentOS and/or Fedora).

    ·       Familiarity with network monitoring system such as Nagios and SNMP-based protocols.

    ·       Familiarity with IDS/IPS systems such as Snort, FirePower (Sourcefire), Rapid 7 Insight IDR, Rapid 7VM, etc.

    ·       Use of update management tools such as WSUS, McAfee ePO, ManageEngine Desktop Central, etc.

    ·       Configuring and managing enterprise-level firewalls such as Cisco ASA, Sonicwall, etc.

    ·       A familiarity with the following systems is preferred:
    * HP 3Par SAN storage devices, including CMC management software.
    * VMware and VSphere systems.
    * QNAP/HPE StoreEasy NAS devices.
    * MySQL/MariaDB databases, Apache/Nginx web servers (LAMP/LEMP) systems and container system (such as Docker).
    * Microsoft Office 365, Microsoft Exchange, SQL Server, and Great Plains.

     

    Work Environment: Fast-paced, deadline driven, team office atmosphere.

     

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)