Employment Opportunities

To apply, complete the following application and mail/e-mail it along with your cover letter and resume. Please include your salary history and/or requirements.

Attn: Monique Levesque
225 Main Street
Newington, CT 06111
Fax: 860-594-0298

ARRL is an equal opportunity employer.



Download and fill out the ARRL employment application to mail or email it along with your resume and cover letter.

Open Position(s)


    Job Category: Grade 11/Full-Time

    Classification: Exempt

    Salary Range: Salary commensurate with experience


    Summary of Position:

    Responsible for all aspects of ARRL's Contest program, including receipt and precessing of entries, quality of results, awards fulfillment, public outreach, program development and volunteer coordination and management.

    Major Duties and Responsibilities:

    • Promotion of the ARRL contesting program in print, on the web, and in person.
    • Ensures accurate listing of ARRL contest results while meeting web and print publishing deadlines.
    • Manages a team of approximately 20 volunteer log adjudicators, results authors, and data entry assistants, both inside HQ and around the country.
    • Accurately distributes contest awards plaques, certificates and other awards in a timely manner as inexpensively as possible.
    • Provides exceptional customer service for both members and non-members.
    • Provides assistance with Branch budget as requested.
    • Development of new on-air events that cater to a wide range of Amateurs.
    • Other duties as assigned by the MVP Manager.


    • Must be able to process large amounts of incoming logs quickly and accurately.
    • Must ensure the volunteers and software used by the Contest Branch produce accurate contest results.
    • Must be able to work on several different projects simultaneously.
    • Exceptional attention to detail.
    • Must meet publication deadlines.
    • Produce high-quality contest results with high levels of accuracy.
    • Lead tours of HQ, W1AW and provide a memorable experience for visitors.

    Knowledge and Skills:

    • 5 to 7 years personnel, software and process management in a non-profit environment.
    • 5 to 7 years of active participation in amateur radio contesting.


    • Bachelor's degree preferred.

    Personal Skills:

    • Must be able to facilitate productivity from a wide range of personalities and egos.
    • Must be comfortable with public speaking and able to cater to an audience with varying degrees of familiarity with contesting.
    • Must be professional, personable, affable, articulate and engage in good hygiene.
    • Able to interface with contractors and management as well as cheerfully accommodate guests, members, visiting dignitaries and industry representatives.
    • Must present a positive image of the ARRL to the Amateur community and the general public.

    Other Skills:

    • Highly skilled at Microsoft Access, Excel and PowerPoint.
    • Experience with con test logging programs.
    • Familiarity with the ARRL Awards Program, Logbook Of the World and other timely issues that affect the Amateur community at large.

    Physical Requirements:

    • Must be able to lift and move anything that is shippable via common carrier.
    • Must be able to enter data and use a computer for extended periods.
    • Will represent ARRL at conventions and meetings both domestically and internationally.

    Work Environment:

    • Office environment
    • Must be able to work independently with little supervision.
    • Must be Able to work with other staff in a courteous and professional manner.
    • Must be able to interact with and engage visitors to ARRL HQ.


    Job Category:  Grade 11 /Full-Time

    Classification:  Exempt    


    Salary Range:  Salary commensurate with experience


    Summary of Position:

    Responsible for the day-to-day operation of the organization’s information infrastructure including desktop clients, server systems, LAN, WAN, e-mail, network storage and printing. This infrastructure supports both local and remote users.


    Major Duties and Responsibilities:

    • Daily monitoring and troubleshooting of major IT systems, including servers, routers, switches, firewalls, SAN/NAS devices, VPN gateways, printers and wireless access points.  Manage and review output of a central monitoring system for all servers.
    • Install and configure and maintain MS Windows Server and Linux servers; perform advanced systems management for MS Windows Server and Linux servers. Provision and manage virtual servers using VMware VCenter.
    • Monitor and maintain servers supporting the ARRL website, ensuring high availability and performance. Plan, test and deploy performance and reliability upgrades to website servers.
    • Configure, patch and manage network components such as switches, routers and gateways. Maintain IP address, VLAN and patch panel assignments along with network topology and server inventory documentation. Configure DHCP and DNS servers, including sub-domains and reverse DNS entries.
    • Detect, analyze and counter security threats to the network, including unauthorized access, viruses and advanced persistent threat (APT) exploits.
    • Maintain user access entries in Active Directory, Linux hosts, and VPN gateways.
    • Evaluate the performance of LAN and WAN links, SAN networks and fiber trunks.  Reconfigure the network to eliminate bottlenecks and provide maximal throughput.
    • Manage and Support Microsoft Exchange and the implementation Exchange policies in Active Directory.  Troubleshoot issues with email delivery, email block lists, spam filtering, and mail routing.
    • Provide second level troubleshooting for desktop. server and network problems.  Support use of Windows XP mode to support legacy software.


    On-call for off-hours network emergencies and system upgrades.


    Knowledge and Skills:

    • MCSE and Cisco (or similar) certifications.
    • Familiarity with the seven layers of the OSI Model.
    • Detailed knowledge of IP protocols, including packet tracing and inspection, diagnosing transport issues and use of network sniffer and protocol analyzer tools.
    • Knowledge of DHCP and DNS configuration in both Windows and Linux environments.
    • Understanding of NFS, Samba (SMB), SSL Tunneling and Windows file system protocols.
    • Proficient with CLI commands for Cisco and/or Brocade (Foundry) equipment.
    • Able to configure and manage SNMP-capable device monitoring.


    • System administration of Windows Server (2003 & 2008) - 3 years
    • Administration of Cisco or Brocade managed switches - 3 years
    • System administration of Red Hat Linux (CentOS and/or Fedora) - 2 years
    • Use of network monitoring system such as Open View, HP SIM, or another SNMP-based system.
    • IDS/IPS systems such as Snort, Rancid, Sourcefire, etc.
    • Use of update management tools such as WSUS, McAfee epo, Altiris, etc.
    • Managing IP addresses including defining subnets, static and dynamic address assignments, VLAN configuration and NAT protocols.
    • Configuring and managing enterprise-level firewalls such as Cisco ASA, pfSenxe, Sonicwall, etc.
    • A familiarity with the following systems is preferred:
      • HP/LeftHand storage devices, including CMC management software.
      • VMware VCenter and VSphere systems,
      • NetApp and Exagrid NSA devices,
      • MySQL databases, Apache web server (LAMP) systems,
      • Microsoft Exchange, SQL Server and Great Plains.


    A BS/(MS preferred) in Computer Science, Electrical Engineering, Computer Engineering or other information technology related discipline or the equivalent experience.