April 20, 2021 | download (PDF)

ARRL is seeking an independent contractor or software development company to engage with a new transaction system in our Emergency Communications area. Ideally, one or more of the development resources will have experience with amateur radio.

The system will service data collection from Field Organization volunteers and establish a robust reporting system for Field volunteers and Headquarters staff. The system must be cloud-based and developers must be proficient with the following technologies:

• MySQL database
• Apache web server
• XHTML/CSS
  
• PHP
  
• JavaScript
  
• SQL
• Python
• SMTP

There is no geographic requirement for this assignment; all meetings and user sessions can be conducted remotely.

Please respond with a profile or bio to ceo@arrl.org

Job Title:  Acquisitions Editor                                             
Dept:  Publications & Editorial
Report to:  Publications & Editorial Manager                      
Job Category: Full-time
Classification: Exempt
Salary Range: $70,000.00 Minimum starting salary

Summary of Position

The American Radio Relay League (“ARRL”) is the largest membership association for the amateur (“ham”) radio hobby and service throughout the US. For more than 100 years, ARRL has been the leading source of information about amateur radio. Our books include flagship publications such as the annual radio communications Handbook, the Antenna Book, and a suite of ham radio licensing manuals, as well as books on specific areas of radio science, technology, and practical use.

The Acquisitions Editor position is an opportunity for an experienced applied sciences editor to set ARRL’s book publishing program firmly in the direction in which ham radio is headed, while also honoring ham radio’s rich history.

The Acquisitions Editor is part of the Publications & Editorial Department and is primarily responsible for overseeing and managing the technical book publication process. The position requires proficiency in three areas: expert project management skills, acquisitions, and developmental editing. The Acquisitions Editor will also arrange for technical editing/peer review and copyediting of projects, and work with Production staff and the Marketing department on cover design, cover copy, front/backmatter, etc. It is the Acquisition Editor’s responsibility to ensure all projects move expeditiously toward deadline. Preference will be given to candidates who have worked on technical or scientific books.

This is a full-time, on-staff, on-premises job, based in Newington, Connecticut.

Major Duties and Responsibilities

Project Management

• Manage 12-15 high-complexity, multi-component titles per year in both the print and digital space; collaborate with other ARRL departments, as well as authors, subject matter experts (for peer review), and freelance copyeditors.
• Proactively manage project schedule and scope, identifying solutions to potential problems and devising contingency plans when issues arise to meet project deadlines.
• Create best practices and standards, create documentation around workflows, and maintain consistent and high-quality project manager standards, taking actions to correct workflow or management deficiencies.
• Work closely with Production staff, including preparing manuscripts and related material for Production staff.
• Knowledge of accessibility standards and alt text creation.

Acquisitions

• Acquire author talent (issue calls for manuscripts, seek out potential authors in other ham radio publications and at conferences, build partnerships with key industry experts), with an eye toward acquisition and development of new and revised manuscripts and content.
• Create book proposal template.
• Evaluate book proposals with the Marketing team and/or Management Council.
• Draw up contracts for accepted book proposals.
• Create strong author relationships with both existing and new authors by working closely with them to outline a vision for each product.
• Develop deep discipline and market knowledge to drive product development decisions for the assortment while assessing global market demand for both print and digital opportunities across the assortment.
• Maintain back catalog: work with Marketing to decide what needs reprints or new editions; locate new editors for flagship books; reappraise legacy projects for new media.
• Research industry trends and competition.

Developmental Editing

• Experience with developmental editing and line editing.
• Work with authors, subject matter experts, and freelance editors on developmental editing of accepted manuscripts.

Other Duties

• Collaborate with Marketing to provide copy for individual titles and overall program.
• Additional duties as assigned. 

Expectations

• Contributes to creating a positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.
• Ensure that ARRL books make their press deadlines, reasonably free from content, grammar, and typographical errors.
• Improve the current standards of ARRL’s books, both in terms of the scope and focus of the content and the quality of presentation; maintain these new standards; and generate innovations and continual improvements.

Knowledge and Skills

• Excellent command of the English language- proper spelling, grammar and usage.
• Strong research background.
• Strong organizational skills.
• Familiarity with APA style guide.
• Applied sciences background preferred.
• Ham radio background strongly preferred.

Experience:  Seven to ten solid professional experience (or the equivalent) in book publishing, specifically in project management, acquisitions, developmental editing, and copyediting. Preference given to candidates who have worked on technical or scientific books.

Education: Bachelor’s degree in Communications Studies. Experience in science publishing may substitute for education.

Interpersonal Skills: The ability to be clear, specific, professional, and courteous in spoken and written communication.

Work Environment: Fast-paced office environment.

To apply please submit your resume to Human Resources (HR@arrl.org)

Job Title:  Director of Information Technology
Dept:  Information Technology
Report to:  Chief Executive Officer                                     
Job Category: Full-time
Classification: Exempt

 

Summary of Position
The Director of Information Technology is a result driven senior management position responsible for the overall strategic and operational IT functions. Under the supervision of the CEO, this position is responsible for directing continuous evaluation and execution of processes, systems, applications, and infrastructure to meet the goals of the organization and its members. The position manages a team of professional IT contributors including a development team and project leaders.

Major Duties and Responsibilities

• Manages the delivery of a variety of technology services to the organization including corporate databases and systems, websites and custom web services, desktop, mobile, and server support, along with email and list server resources.
• Participate in a deliberative group of high-level managers and executive staff that envisions, creates, and vets concepts for growth and development of the organization.
• Collaborates with executive team to establish organizational goals, plans, and budgets, and manages these goals.
• Coordinates and manages IT staff as well as outside suppliers of technology services such as internet, Cloud applications, phone, and contracted resources to effectively reach organizational goals.
• Oversees all technology operations and evaluates it according to established goals, tracking consumption of infrastructure and resource planning, ensuring the technology infrastructure is sufficient to support the operations and evolving needs of the organization.
• Responsible for establishing and maintaining IT policies and systems.
• Evaluates applications, infrastructure, and the IT organization to ensure functionality and efficiency while meeting organizational goals.
• Evaluates, remediates, and ensures IT security for the organization.
• Responsible for the development, maintenance, and testing of the organization's disaster recovery and business continuity plans.
• Evaluates and recommends cost-effective technology and software solutions.
• Build and manage vendor relationships to ensure delivery of contracted equipment, systems and/or services on time and in accordance with specifications and cost estimates. Conduct and evaluate "build versus buy" and cloud-based initiatives for cost and service improvement.
• Responsible for setting goals and directions aligned with the organization's strategic growth plans.

Expectations

• Contributes to creating positive energy in a collaborative team atmosphere, showing excitement and pride in the team’s work and being accountable for the results.
• Effective leadership and management of staff through clear direction, constructive feedback, and development of employees.
• Effectively manage the delivery of software programming resources, both internal and through outside vendors where applicable, to the organization in support of the various projects and priorities.
• Effectively integrate strategic direction for the technology operations of the organization and serve as the primary resource in leading the organization's move into new technologies.
• Ensure IT systems and staff are effective and function within the limits of the budget, time, and specifications of the organization.
• Display excellent organization, team building and management skills.

Knowledge and Skills

Experience

• Five to eight years of proven experience as IT Director or similar role with demonstrated history of creating, implementing, and maintaining IT policies and systems that meet objectives.
• Experience in analysis, implementation and valuation of IT systems and their specifications.
• Project management experience in both software and hardware disciplines.
• Leadership experience in software/system development processes and determining appropriate life-cycle methods.
• Experience in developing and controlling IT budgets.
• Direct technical experience with virtualization, consolidation and Cloud applications preferred.
• Five years of more of experience with amateur radio is highly preferred.

Education

A Bachelor's degree in computer science, engineering, or related field. Master's degree preferred. (10 years of demonstrated experience as a manager in information technology organization may be recognized as fulfilling this requirement.) Certified project manager a plus.

Interpersonal Skills

• Excellent leadership and management skills with the ability to work across multiple departments are essential.
• Outstanding verbal and written communications skills.
• Excellent interpersonal skills are required to manage personnel and negotiate projects and report progress to a wide variety of constituencies, up to and including the Board of Directors when necessary.
• Ability to foster sound relationships, internally and externally, to effectively motivate and influence other with a significant level of diplomacy and trust.
• Ability to effectively manage remote employees.

Other Skills:

• Results driven with excellent presentation, and communication skills.
• Upbeat and highly motivated with excellent time management and organization skills.
• Must be able to create and maintain a collaborative atmosphere with all levels of the organization.
• Experience with Linux is required.
• Experience with remediation and replacement of legacy systems.
• Organization and management of volunteer resources to complete projects.
• Demonstrated understanding and capacity to use Microsoft Office products, including MS 365, MS SharePoint, MS Teams.
• Demonstrated expertise in Apache HTTP Server.

Work Environment: Goal and deadline driven office in Newington, CT.

To apply please submit your resume to Human Resources (HR@arrl.org)

Job Title: Managing Editor
Dept: Publications & Editorial
Report to: Publications & Editorial Manager
Job Category: Full-time
Classification: Exempt
Minimum Starting Salary: $75,000.00

Summary of Position

Manage all aspects of the production of assigned magazines. Supervise ARRL's web news crawl and e-newsletters.

The Managing Editor is primarily responsible for ensuring that ARRL magazines make their printer deadlines, with the quality of the content being consistent with current ARRL standards, and free from errors. This entails ensuring that all raw material (copy, images, etc.) for a specific issue are turned in on time and are distributed (along with any information pertaining to their preparation) to the appropriate editors; tracking each article's progress through the production process to ensure everything is moving expeditiously toward deadline; and assisting editorial staff in resolving difficulties with articles (consulting on editorial/layout matters, corresponding with authors and artists, etc.).

This is a full-time, on-staff, on-premises job, based in Newington, Connecticut.

Major Duties and Responsibilities

• On a daily basis, maintain coordination with the editorial and composition staff to manage the production workflow, ensuring that articles move through the production cycle in a timely manner and that issues are completed for the printer deadline.
• Manage and assign work to the editorial staff and freelancers.
• Plan, evaluate, and schedule editorial material with the Editorial Director, including determining desired length, focus, and packaging of accepted manuscripts.
• Assist the editorial staff in ensuring that all changes marked on a draft are implemented on the subsequent draft and, when necessary, in evaluating an author's desired changes on Finals.
• Advise composition staff on the manuscript layouts and, as necessary, work with them to resolve problems and identify ways to improve workflow.
• Ensure that articles receive a timely review from in-house or outside subject-matter experts as appropriate to maintain the accuracy and integrity of published information.
• Ensure that final articles are free from errors and give final signoff (“greenslash”) on all copy, including production PDFs.
• Coordinate meetings of the general interest manuscript evaluation committee and convey the results of the meeting to the Production Coordinator.
• Search for new writers, freelance editors, photographers, artists, and designers, in addition to working with authors to develop solicited articles.
• Write and edit material for print and digital ARRL publications including social media.
• Build and maintain productive and collaborative relationships across the organization.

Expectations

• Contribute to creating a positive energy and fostering a team atmosphere, showing excitement and pride in the team's work, and being accountable for results.
• Effectively provide appropriate feedback, both constructive criticism and positive reinforcement, on a regular basis. Ensure that editors receive adequate and appropriate training required to perform their jobs efficiently.
• Assume responsibility for final approval of manuscripts prior to submission to the Composition staff.
• Make style and detail changes to graphics, diagrams, and edited material during review of manuscripts generated by the editorial staff, and check manuscripts for accuracy throughout the process.
• Appropriately manage team resources so that projects are completed by the assigned deadlines.
• Edit manuscripts for completeness, grammar, spelling, style, accuracy, and readability. Research and/or rewrite material as necessary while preserving as much as possible the style of the original author.
• Effectively work with in-house and outside authors to ensure a) that manuscripts will meet our editorial, style, and format requirements; b) that manuscripts will be submitted by deadline; and c) that any problems or questions are resolved before publication.
• Accurately write, edit, and produce pieces for publication as needed or assigned.
• Proactively solicit manuscripts from subject-matter experts, coaching them to develop a working draft that staff can edit.

Knowledge and Skills

Experience: Seven to 10 years of solid professional experience (or the equivalent) in magazine publishing, with proven skills in meeting deadlines, working closely with authors, creative direction, developmental editing, rewriting, and copyediting. Three to 5 years of supervisory experience. Preference given to candidates who have worked on technical or scientific material.

Education: Bachelor's degree, preferably in Communications Studies. Experience in magazine publishing may substitute for education.

Interpersonal Skills: Work involves extensive personal contact with others and can sensitive in nature. Motivating, influencing, and/or training others is key. Outside contacts are important and fostering sound relationships with others is necessary and often requires the ability to influence and/or sell ideas to others.

Other Skills:

1. Proficiency with Microsoft Word.
2. Strong design sensibility.
3. Strong time and resource management skills.
4. Working knowledge of amateur radio preferred.

Work Environment: High volume, deadline driven office environment located in Newington, CT.

To apply please submit your resume to Human Resources at HR@arrl.org

Job Title:  Public Relations & Outreach Manager
Dept: Public Relations & Outreach
Report to:  Product Development Manager
Job Category: Full-time
Classification: Exempt
Minimum Starting Salary: $64,000 annually

Summary of Position
The Public Relations & Outreach Manager is responsible for increasing the awareness and value of the Amateur Radio Service to the public at large, for promoting the value of ARRL and the contributions of its member-volunteers, and for developing outreach opportunities that support awareness and growth of amateur radio. The ideal candidate will be a storyteller who is adept at writing content and developing campaigns, who can work with outside contributors and internal colleagues to curate interesting stories and messages, and who has the attention to detail and deliverables to ensure nothing is missed and deadlines are met. The ability to interpret technical concepts into plain language is essential. A thorough knowledge of social media strategies in a non-profit environment, the know-how to train and motivate grassroots volunteers, and ability to develop and sustain long-term relationships with external media is required.

Major Duties and Responsibilities

• Implement a public relations strategy that builds a positive public image for amateur radio and ARRL. Create and schedule effective PR and media campaigns for traditional media (print, broadcast, online) and social media. Devise several ways to measure impact and effectiveness.
• Implement an outreach strategy that meets the needs of both ARRL and its member-volunteers to attract new entrants to amateur radio. Produce messaging and materials for general recruitment, and for engaging likeminded communities and groups with overlapping interests. Serve as the primary staff liaison for volunteers conducting outreach and recruitment for amateur radio.
• Develop and empower member-volunteers to extend the effectiveness and reach of ARRL’s PR and outreach messaging and materials in the field. Create tools and training to support and develop ARRL Public Information volunteers including a monthly newsletter, annual calendar, online resources and course, and webinars. Serve as the primary, visible staff liaison for PR volunteers.
• Conduct media outreach promoting key ARRL messaging and promoting its programs and services. Follow up on press inquiries. Develop and maintain strong relationships with key news media outlets and reporters, relevant agencies and non-government organizations (Federal, state, and local), editorial writers and columnists, social media influencers, and broadcast producers. Position ARRL to react in breaking news stories, rapid response moments, and crisis management. Write statements on behalf of senior leaders.
• Monitor national and international media to collect stories and to maximize exposure for positive messaging that raises the awareness and visibility of ARRL and amateur radio, both internally and externally. Curate media hits and media mentions to assess positioning, to evaluate the success of campaigns, and to further ARRL’s legislative and advocacy goals.
• Supervise the Social Media Strategist and ensure the position’s accountability and performance. Provide effective oversight for the Strategist’s responsibilities to develop and administer social media content that is aimed at engaging users and creating an interactive relationship between our audience and ARRL. Ensure content produced for social media sharing and engagement is collaborative across all ARRL business units and program areas, and measure effectiveness using social data analytics and trends.
• Collaborate and participate in video projects.
• Coordinate planning for and participate in trade shows, exhibits, and other events when national-level support or sponsorship is committed.
• Establish, in conjunction with the department manager and executive officers, an annual plan and expense forecast along with managing to these goals.

Expectations

• Contributes to creating positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.
• Understands public relations and is adept at developing and completing related work that advances the organization's goals.
• Creates, edits, and produces content including written, audio, video, and social media: press releases, backgrounders, fact sheets, announcements, posts, interviews, PSAs, videos, and other PR and outreach materials to attract interest from the media and public. Creates quality content that is formatted to ARRL's style and branding guides, and free from grammar and factual errors. Exhibits the ability to interpret technical concepts into plain language.
• Demonstrates a clear, concise, and thoughtful verbal communication skills. Effective in public speaking and as an ARRL spokesperson.
• Ability to build and maintain effective relationships with member-volunteers, the media community, and other stakeholders.
• Ability to train and motivate grassroots volunteers.
• Demonstrates the attributes of a self-starter and exercises good judgement.
• Meets deadlines with efficiency and flexibility. 

Knowledge and Skills

Experience:

• Four to five years’ experience in public relations, preferably in a non-profit setting; traditional and new media (online, digital, social).
• Experience with engaging volunteers.

Education: Bachelor's degree in Public Relations, Communications, or Journalism.

Interpersonal Skills: A significant level of trust and diplomacy is required. Work involves extensive personal contact with others and involves motivating or influencing others. Outside contacts are important and fostering sound relationships with other entities is required.

Other Skills:

• Amateur Radio license strongly preferred.
• Knowledge and understanding of the Amateur Radio Service, wireless communications, and related technology.
• Knowledge of the news media and media operations.
• Ability to multitask and work independently.
• Interviewing skills and experience- video/audio
• Proficiency with word processing and spreadsheets, website CMS systems, virtual meetings, and collaboration applications (ex: Word, Excel, Adobe Acrobat, Microsoft Teams, WordPress).
• Must have the ability to lift up to 20 pounds and travel independently.

Work Environment: Fast-paced deadline driven office and occasional event-based travel when appropriate.

To apply please submit your resume & cover letter to Human Resources (HR@arrl.org)

Job Title:  Senior Lab Test Engineer                         
Dept: Lab
Report to:  Lab Manager                              
Job Category: Full-time
Classification: Exempt  

Summary of Position
The Senior Lab Test Engineer is responsible for performing a wide range of technical functions in support of ARRL publications, membership services and spectrum defense objectives. This includes, but is not limited to, Product Review testing, and serving as a technical liaison between the ARRL Lab and other departments, organizations, and the amateur radio industry. The position requires providing technical information to members through personal contact and development of information for the ARRL web page.

Major Duties and Responsibilities:

• Perform electronic testing on a wide variety of equipment, develop and/or modify test procedures, with manufacturers, as assigned in support of established objectives.
• Perform electronic design, research, and development, as assigned, in support of ARRL initiatives.
• Develop, document, and maintain test procedures that will be used by ARRL test equipment.
• Perform competent technical review of material published in or being considered for ARRL content venues such as publications, periodicals, and website pages.
• Coordinate and interface with other departments on the technical aspects of publications and articles and perform competent technical review of material published in or being considered for publications. When requested, attend editorial meetings, and communicate with editors and authors on matters related to the technical aspect of ARRL content.
• Work with others to plan and produce the content for ARRL videos and about products being tested for the QST Product Review column and other technical content.
• Act as an interface to external companies and organizations on matters involving equipment testing and testing performed for the ARRL Product Review Process.
• Write technical articles and reports, as assigned, in support of ARRL initiatives and objectives.
• Participate in the administration of the ARRL Lab activities and facilities, including lab volunteers.

 Expectations

• Contributes to creating positive energy and fostering a team atmosphere, showing excitement and pride in the team’s work, and being accountable for results.
• Effectively schedule and test amateur equipment.
• Effectively evaluate the technical suitability of the electronic test procedures.
• Ability to produce accurate and timely written technical articles and material.
• Efficiently evaluate the appropriateness of technical comments regarding ARRL publication materials.
• The quantity, quality, and efficiency of technical membership contact.
• Ensure compliance to all safety protocols.
• Exhibit the ability to effectively manager one’s own time and meet deadlines.

Knowledge and Skills

Experience:  Five years to eight years of similar or related experience. 

Education: Bachelor's degree in Electrical Engineering or achievement of master level in recognized skilled technical trade. An Extra Class Amateur Radio license.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Must have the ability to interface effectively at all levels.

 Other Skills:

• Must have the ability to perform engineering level testing.
• In-depth familiarity with test equipment and testing procedures specific to transmitters, receivers, antennas, and other testing.
• Broad familiarity with the Amateur Radio applications of electronics and radio technology, including but not limited to: SDR, DMR, D-Star, C4FM, and Mesh Networking.
• Ability to perform a wide range of technical tasks and concentrate on those tasks for an indefinite period.
• Excellent writing abilities with an excellent comprehension of written and verbal instructions and technical materials.
• Ability to write clear and concise technical articles, and to edit and evaluate technical articles written by others.
• Self-starter with good time management skills and the ability to meet deadlines.
• Knowledge of video production techniques preferred. 

Physical Requirements: The ability to sit or stand at a desk or workstation for extended periods of time and use hand tools and test equipment. Must also be able to lift 70 pounds.

Work Environment: Office environment with electronic workbenches and laboratory facility which includes:

• Electronic circuits and voltages.
• Usage of hand tools, soldering equipment, small power equipment, and slightly toxic and caustic chemicals.
• Strict adherence to established and appropriate safety protocols.

 To apply please submit your resume & cover letter to Human Resources at (HR@arrl.org)