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Employment Opportunities

To apply, please mail/e-mail your cover letter and resume.

Attn: Monique Levesque
225 Main Street
Newington, CT 06111
Fax: 860-594-0298

ARRL is an equal opportunity employer.

Open Positions

  • IT Systems Engineer


    Job Category: Grade 11


    Classification:  Non-Exempt 


    Salary Range: $55,300 – $73,700 per hour



    Summary of Position:

    Responsible for the day-to-day operation of the organization’s information infrastructure including desktop clients, server systems, LAN, WAN, e-mail, network storage and printing. This infrastructure supports both local and remote users.


    Major Duties and Responsibilities:

    • Daily monitoring and troubleshooting of major IT systems, including servers, routers, switches, firewalls, SAN/NAS devices, VPN gateways, printers and wireless access points. Manage and review output of a central monitoring system for all servers.
    •  Install and configure and maintain MS Windows Server and Linux servers; perform advanced systems management for MS Windows Server and Linux servers. Provision and manage virtual servers using VMware VCenter.
    • Monitor and maintain servers supporting the ARRL website, ensuring high availability and performance. Plan, test and deploy performance and reliability upgrades to website servers.
    • Configure, patch and manage network components such as switches, routers and gateways. Maintain IP address, VLAN and patch panel assignments along with network topology and server inventory documentation. Configure DHCP and DNS servers, including sub-domains and reverse DNS entries.
    • Detect, analyze and counter security threats to the network, including unauthorized access, viruses and advanced persistent threat (APT) exploits.
    • Maintain user access entries in Active Directory, Linux hosts, and VPN gateways.
    • Evaluate the performance of LAN and WAN links, SAN networks and fiber trunks. Reconfigure the network to eliminate bottlenecks and provide maximal throughput.
    • Manage and Support Microsoft Exchange and the implementation Exchange policies in Active Directory. Troubleshoot issues with email delivery, email block lists, spam filtering, and mail routing.
    • Provide second level troubleshooting for desktop, server and network problems. Support use of Windows XP mode to support legacy software.


    On-call for off-hours network emergencies and system upgrades.


    Knowledge and Skills:

    • MCSE and Cisco (or similar) certifications.
    •  Familiarity with the seven layers of the OSI Model.
    •  Detailed knowledge of IP protocols, including packet tracing and inspection, diagnosing transport issues and use of network sniffer and protocol analyzer tools.
    • Knowledge of DHCP and DNS configuration in both Windows and Linux environments.
    • Understanding of NFS, Samba (SMB), SSL Tunneling and Windows file system protocols.
    • Proficient with CLI commands for Cisco and/or Brocade (Foundry) equipment.
    • Able to configure and manage SNMP-capable device monitoring.


    • System administration of Windows Server  (2003 & 2008) —3 years
    •  Administration of Cisco or Brocade managed switches — 3 years
    • System administration of Red Hat Linux (CentOS and/or Fedora) — 2 years
    • Use of network monitoring system such as OpenView, HP SIM, or another SNMP-based system.
    • IDS/IPS systems such as Snort, Rancid, Sourcefire, etc.
    • Use of update management tools such as WSUS, McAfee epo, Altiris, etc.
    •  Managing IP addresses including defining subnets, static and dynamic address assignments, VLAN configuration and NAT protocols.
    • Configuring and managing enterprise-level firewalls such as Cisco ASA, pfSense, Sonicwall, etcA familiarity with the following systems is preferred:

    o    HP/LeftHand storage devices, including CMC management software,

    o    VMware VCenter and VSphere systems,

    o   NetApp and Exagrid NAS devices,

    o    MySQL databases, Apache web server (LAMP) systems,

    o    Microsoft Exchange, SQL Server and Great Plains.




    A BS/(MS preferred) in Computer Science, Electrical Engineering, Computer Engineering or other  information technology related discipline or the equivalent experience.











    Job Category: Grade 16


    Classification:  Exempt 


    Salary Range: $96,000 - $103,000




    Summary of Position:


    To develop, implement and evaluate multi-faceted strategic marketing communication objectives, policies and programs for the organization that result in membership growth and retention, sales and advertising revenues. Responsible for the Advertising, Publications Marketing and Sales, Membership and Graphics departments.


    Major Duties and Responsibilities:

    ·         Directs marketing communications and sales planning including analysis of products and services, selling techniques, advertising, pricing and distribution.

    ·         Directs/oversees all marketing and promotions for the organization, to ensure consistent application of branding and messaging. Develops marketing communication programs along with collateral materials across multiple marketing channels.

    ·         Develops, proposes, gains acceptance for and implements strategic plans designed to meet the organization’s short- and long-term objectives.

    ·         Collaborates with agile, cross-functional teams that includes Communications, Product Development, Development, IT and Editorial to create and produce effective promotional materials and communications.

    ·         Obtains necessary consent and provide final approval on marketing collateral, productions and promotions.

    ·         Build and maintain strong productive relationships with staff across the organization including working closely with the Communications and Product Development departments.

    ·         Participates as an active member of the management council, a deliberative and generative group of high level managers and executive staff that envisions, creates and vets concepts for growth and development of the organization.

    ·         Conduct and/or commission market research, market data analysis and evaluation.

    ·         Establish, in conjunction with the executive officers, annual plans, revenue and expense forecasts along with managing to these goals.



    ·         Effectively lead a team, provide direction, constructive feedback and development of employees.

    ·         Effect membership growth and member engagement by delivering products and services valued by the members and prospective members.

    ·         Write effective content for presentations, campaigns and other marketing material that include digital content, social media and print.

    ·         Work closely across all departments to ensure clear, concise and consistent messaging and branding that supports achievement of strategic and operational objectives.

    ·         Ability to develop, design and improve processes by utilizing the power of the association management system (AMS) software to assist in reaching organization wide goals.

    ·         Effectively develop insights from market data and the AMS to guide and shape campaigns and program development.

    ·         Ensure all duties are performed to achieve financial and operational goals.

    ·         Develop effective schedules and meet established deadlines.


    Knowledge and Skills:


    ·         Five to eight years of similar or related experience in non-profit or association management.

    ·         Experience developing marketing workflows in AMS software.

    ·         Experience utilizing email and social media marketing platforms.

    ·         Amateur Radio licensee or experience in related technical and/or public service fields preferred.



    ·         A Bachelor’s degree in marketing, communications or advertising.


    Interpersonal Skills:

    ·         Must be able to effectively motivate and influence others with a significant level of diplomacy and trust. Building a team atmosphere and obtaining cooperation is an important part to the job and a high level of interpersonal skills are critical. Work frequently involves contacts requiring considerable discussion of problems, material presentation, and resolving issues impacting the organization.


    Other Skills:

    ·         Essential skills include strong analytical, language and communication skills to work effectively with team members.

    ·         Must be able to lead effective campaigns and analyze marketing trends as well as understand the need to make coast effective decisions for production.

    ·         Must have strong writing skills to write content for presentations, campaigns and other marketing collateral.


    Physical requirements:

    ·         Must be able to travel.


    Work Environment:

    ·         Fast paced, deadline driven office environment with occasional travel.