ARRL

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Employment Opportunities

To apply, please mail/e-mail your cover letter and resume.

ARRL
Attn: Luci Goodwin
225 Main Street
Newington, CT 06111
Fax: 860-594-0298
lgoodwin@arrl.org

ARRL is an equal opportunity employer.

Open Positions

  • IT Director

    Position:  IT Director
    Department:  CEO
    Supervisor:  Chief Executive Officer
    Job Category: Full-time
    Classification:  Exempt
    Salary: $110,000-$118,000

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    Summary of Position:
    The Information Technology (IT) Director is a senior leadership position responsible for the overall strategic and operational IT functions for an established, non-profit membership association. The position oversees all technology operations, and reports to the CEO. The IT Director is expected to direct continuous evaluation and execution of process, systems, applications, and infrastructure to meet the goals of the organization. The position manages a team of professional IT contributors including a development team and project leaders. Responsibilities also include continuous maintenance of a long-term strategic technology plan to meet the evolving needs of the organization and its customers. The IT Director must be knowledgeable of the complete breadth of information technology, from the desktop to the cloud as well as mange and motive a team.

    Major Duties and Responsibilities:

    • Through the staff of the IT Department, manage the delivery of a variety of technology services to the organization including corporate databases and systems, websites, desktop and server support, and email and list server resources.
    • Participate as an active member of the management council, a deliberative group of high-level managers and executive staff that envisions, creates and vets concepts for growth and development of the organization.
    • In conjunction with the executive officers, contribute to organizational goals, plans and budgets by establishing and managing complimentary IT Department goals and budget. Continuous communication with monthly budget and status reports is required as part of an open communication culture.
    • Coordinate and manage IT staff as well as outside suppliers of technology services such as internet, Cloud applications, phone and contracted resources to effectively reach organizational goals.
    • Oversee all technology operations and evaluate them according to established goals, tracking consumption of infrastructure and resource planning to ensuring that the technology infrastructure is sufficient to support the operations of the organization.
    • Devise, establish and maintain IT policies and systems to support the implementation of strategies set or approved by executive staff and Board of Directors.
    • Evaluate applications, infrastructure, and the IT organization to ensure functionality and efficiency while meeting organizational goals.
    • Evaluating, remediating and continuously maintaining IT security for the organization. Immediate communication of imminent threats or incidents is expected.
    • Evaluate and remediate the organization's disaster recovery plan by testing and proving minimum Recovery Time and Recovery Point Objectives and
    • Insuring PCI, HIPPA and other regulatory compliance as required.
    • Continuously select, recommend, and purchase efficient and cost-effective technology and software solutions. Build and manage vendor relationships to ensure delivery of contracted equipment, systems and /or services on time in accordance with specifications and cost estimates. Conduct and evaluate “build vs. buy” and cloud-based initiatives for cost and service improvement.
    • Provide strategic direction for the technology operations of the organization and serve as the primary resource in leading the organization's move into new technologies including assisting in developing IT costs to include personnel, hardware, software systems, maintenance and licensing to facilitate build versus buy decisions.

    Expectations:

    • Effectively lead and manage the IT team, provide direction, constructive feedback, and development of employees.
    • Effectively manage the delivery of software programming resources, both internal and through outside vendors where applicable, to the organization in support of the various projects and priorities as agreed to by executive staff.
    • Effectively integrate strategic direction for the technology operations of the organization and serve as the primary resource in leading the organization's move into new technologies.
    • Ability to ensure IT systems and people are effective and function within the limits of budget, time and specifications of the organization.

    Experience:

    • Five to eight years of proven experience as IT Director or similar role with a demonstrated history of creating, implementing and maintaining IT policies and systems that meet objectives.
    • Experience in analysis, implementation and valuation of IT systems and their specifications.
    • Project management experience in both software and hardware disciplines.
    • Leadership experience in software/system development processes such as Agile or similar adaptive planning/rapid deployment techniques.
    • Experience in developing and controlling IT budgets.
    • Direct technical experience with virtualization, consolidation and Cloud applications preferred.

    Education:
    A Bachelor's degree in computer science, engineering, or related field. Master's degree preferred. 10 years demonstrated experience as a manager in information technology organization may be recognized as fulfilling this requirement.

    Interpersonal Skills:

    • Excellent leadership and management skills with the ability to work across multiple departments are essential.
    • Outstanding verbal and written communications skills.
    • Excellent interpersonal skills are required to manage personnel and negotiate projects and report progress to a wide variety of constituencies, up to and including the Board of Directors when necessary.

    Other Skills:

    • Excellent understanding of computer systems and networks.
    • Experience with remediation and replacement of legacy systems.
    • Results driven with excellent organization, presentation and communications skills.
    • Ability to effectively manage remote employees.
    • Organization and management of volunteer resources to complete projects.

    Work Environment:
    Goal and deadline driven office environment.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

  • AWARDS AND PROGRAMS ASSISTANT

    Position: Awards and Programs Assistant

    Department: Radiosport and Field Services

    Supervisor: Radiosport and Field Services Manager

    Job Category: Full Time

    Classification: Non-exempt

    Salary: $16.09 to $19.30/hour

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    Summary of Position:

     Assist in all activities found within the FSR Department, with initial priority given to assisting with Logbook of the World support functions. Other duties include, but will not be limited to, in general order of preference, DXCC program support, other awards support, W1AW station operations, contesting program support, and field service support.  Represent the ARRL in public forums worldwide.

      

    Major Duties and Responsibilities:

    • Provide support for Logbook of the World
    • Provide support for DXCC
    • Provide support for other facets of the FSR Department’s workload
    • Special projects as assigned 

    Expectations:

    • Well versed and well rounded skill set
    • Must be able to travel to both domestic and international events on behalf of ARRL

    Knowledge and Skills:

    • Ability to quickly understand and explain software functionality
    • Well rounded knowledge of Amateur Radio
    • Good typing and data entry skills 

    Experience:

    • Extra Class License
    • 2 years of operating background
    • DXCC award holder as an active participant
    • Regularly submit logs to contest sponsors
    • Logbook of the World user
    • Be able to provide efficient issue resolution 

    Education:

    • Bachelor’s degree preferred 

    Interpersonal Skills:

    • Good telephone skills
    • Good listener

    Other Skills:

    • Good public presentation skills preferred

    Physical Requirements:

    • Carrying boxes of QSLs/mail up to 40 pounds

    Work Environment:

    • Office
    • Some travel likely including airports, hotels, and convention centers

     

     

  • PRINCIPAL SOFTWARE ENGINEER

     

     

     

    Position:  Principal Software Engineer                                 

    Department:  IT

    Supervisor:  IT Manager                                                      

    Job Category:  Grade 15 / Full-Time

    Classification:  Exempt

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    ARRL is seeking an experienced software engineer who can work independently, as part of a small development team, and with contractor teams to design and develop database applications and interfaces to external services and systems.

    Responsibilities:

    •   Act as primary software engineer for ARRL’s Logbook of the World project
    •  Design, develop, document, test, and maintain server-side applications in C++.
    • Develop database schemas; create and analyze SQL database queries.

    Qualifications:

    At least 7 years of experience in software development engineering that includes:

    • Expert-level C++ development on Linux/Unix platforms in all project phases from initial architecture to production system release.
    • Design, development & testing of high availability, mission critical systems.
    • Development of scalable, high performance client/server distributed database applications  (experience with SAP MaxDB  or MySQL databases is preferred).

    Additional desirable skills:

    Familiarity with Perl, PHP and XML.

    Education: 

    BS/MS in Computer Science, Electrical Engineering, Computer Engineering or the equivalent.