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Employment Opportunities

To apply, please mail/e-mail your cover letter and resume.

ARRL
Attn: Luci Goodwin
225 Main Street
Newington, CT 06111
Fax: 860-594-0298
lgoodwin@arrl.org

ARRL is an equal opportunity employer.

Open Positions

  • Awards and Programs Assistant

    Position: Awards and Programs Assistant

    Department: Radiosport and Field Services

    Supervisor: Radiosport and Field Services Manager

    Job Category: Full Time

    Classification: Non-exempt

    Salary: $16.09 to $19.30/hour

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    Summary of Position:

     Assist in all activities found within the FSR Department, with initial priority given to assisting with Logbook of the World support functions. Other duties include, but will not be limited to, in general order of preference, DXCC program support, other awards support, W1AW station operations, contesting program support, and field service support.  Represent the ARRL in public forums worldwide.

      

    Major Duties and Responsibilities:

    • Provide support for Logbook of the World
    • Provide support for DXCC
    • Provide support for other facets of the FSR Department’s workload
    • Special projects as assigned 

    Expectations:

    • Well versed and well rounded skill set
    • Must be able to travel to both domestic and international events on behalf of ARRL

    Knowledge and Skills:

    • Ability to quickly understand and explain software functionality
    • Well rounded knowledge of Amateur Radio
    • Good typing and data entry skills 

    Experience:

    • Extra Class License
    • 2 years of operating background
    • DXCC award holder as an active participant
    • Regularly submit logs to contest sponsors
    • Logbook of the World user
    • Be able to provide efficient issue resolution 

    Education:

    • Bachelor’s degree preferred 

    Interpersonal Skills:

    • Good telephone skills
    • Good listener

    Other Skills:

    • Good public presentation skills preferred

    Physical Requirements:

    • Carrying boxes of QSLs/mail up to 40 pounds

    Work Environment:

    • Office
    • Some travel likely including airports, hotels, and convention centers

     

     

  • Principal Software Engineer

     

     

     

    Position:  Principal Software Engineer                                 

    Department:  IT

    Supervisor:  IT Manager                                                      

    Job Category:  Grade 15 / Full-Time

    Classification:  Exempt

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    ARRL is seeking an experienced software engineer who can work independently, as part of a small development team, and with contractor teams to design and develop database applications and interfaces to external services and systems.

    Responsibilities:

    •   Act as primary software engineer for ARRL’s Logbook of the World project
    •  Design, develop, document, test, and maintain server-side applications in C++.
    • Develop database schemas; create and analyze SQL database queries.

    Qualifications:

    At least 7 years of experience in software development engineering that includes:

    • Expert-level C++ development on Linux/Unix platforms in all project phases from initial architecture to production system release.
    • Design, development & testing of high availability, mission critical systems.
    • Development of scalable, high performance client/server distributed database applications  (experience with SAP MaxDB  or MySQL databases is preferred).

    Additional desirable skills:

    Familiarity with Perl, PHP and XML.

    Education: 

    BS/MS in Computer Science, Electrical Engineering, Computer Engineering or the equivalent.

     

  • National Club Coordinator

     

    Job Title:  National Club Coordinator                              

    Dept:  Radio Sport and Field Services

    Report to:  Radiosport & Field Services Manager                   

    Job Category: Full-time

    Classification:  Non-Exempt                                              

    Minimum Starting Range: $21.00 to $24.00 hourly


    Summary of Position

    The National Club Coordinator will act as the primary point of contact for Section Affiliated Club Coordinators, who in turn work directly with their section’s ARRL Affiliated Clubs to foster and coordinate activities which promote recruiting and training of new radio amateurs, endorse ARRL membership, and impart a positive image of amateur radio within the local community.

    Major Duties and Responsibilities

    • Communicate regularly with the Section Affiliated Club Coordinators.
    • Develop presentations that can be delivered in front of an audience, either in person or through electronic media
    • Maintain affiliated club records. Provide information and support to the Affiliated Club Coordinators so they can assist their clubs with maintaining current information in the ARRL club database.
    • Design, write and produce a club newsletter.
    • Contribute and write content for QST, website and social media venues.
    • Create reports as requested by management, using data collected in the field.
    • Represent ARRL at amateur radio events, make presentations on the work of ARRL and value of membership, interact with members on behalf of the organization.
    • Process applications from clubs wishing to become affiliated with ARRL. This requires reviewing club documents and communicating with ARRL directors.

     

    Expectations

    • Conduct business in a professional manner both internally and externally.
    • Effectively represent ARRL at amateur radio events.
    • Maintains productive working relationships and an open line of communication between staff and the Field Organization effectively.
    • Communicates, both in writing and verbally effectively.
    • Professionalism in working with members, volunteers, elected officials and staff of the organization.

    Knowledge and Skills

    Experience:  Three to five years of similar or related experience. Experience as a club officer is a plus.

    Education: (1) a two-year college degree or (2) completion of a specialized course of study at a business or trade school or (3) completion of specialized training courses conducted by equipment vendors or (4) job specific skills acquired through on-the-job training or apprenticeship program.

    Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the organization for purposes of providing or obtaining information, building relationships or soliciting cooperation. Must be able to work inter-departmentally.

    Other Skills:

    • Must be a self-starter with a desire to see a project through to completion.
    • Ability to communicate well with others, both in writing and verbally.
    • Excellent customer service skills, including effective public speaking skills.
    • Working knowledge of MS Office, desktop applications and online video conferencing tools.
    • Ability to manage social media platforms.

    Physical Requirements: Must be able to sit or stand for extended periods of time. Ability to lift 25 pounds. Must be able to travel independently.

    Work Environment: Office environment with domestic travel and public forums. Would consider remote emplyment for the right candidate.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

     

  • News and Public Relations Manager

     

     

    Position:  News and Public Relations Manager
    Department:  News and Public Relations
    Supervisor:  Chief Executive Officer
    Job Category: Full-time
    Classification:  Exempt
    Salary: $70,000-$80,000 annually

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    Summary of Position:

    The News and Public Relations Manager is responsible for promoting the value of the amateur radio Service to the external media and the public at large, for promoting the value of ARRL and for reporting news of interest to the amateur radio community. The ability to interpret technical concepts into layperson's terms is essential. Outstanding written and oral communications skills, a thorough knowledge of social media implementation in a non-profit environment, and the ability to train and motivate grassroots volunteers are required. This position requires the ability to be adept at developing and sustaining long-term relationships with external media and key volunteers.

    Major Duties and Responsibilities:

    Develop and oversee an external media strategy which promotes ARRL and amateur radio to ARRL members, the amateur radio community, and the public

    Develop and integrated communications strategy for the organization that incorporates public relations and social media/web, in keeping with the organization’s marketing efforts.

    Implement and maintain the communications strategy to increase awareness of the organization and the value it provides to members and the general public and establish a set of metrics that will measure those increases.

    Develop and maintain relationships with key news media outlets to secure and grow media coverage of the organization and amateur radio both online and in print.

    Produce content for local and national media as well as all social media formats, including overseeing third party content providers.

    Develop and implement strategies to empower a grassroots field force of local Public Information Officers and Public Information Cordinators to promote amateur radio. Serve as the primary liaison to this group

    Monitor stories relating to the organization and its brand and maximize opportunities for positive messaging that raises the awareness and visibility of amateur radio.

    Participate on several committees and subcommittees of the organizations Board of Directors.

    Establish, in conjunction with the executive officers, annual plans and expense forecast along with managing to these goals.

    Expectations:

    • Exercise good judgement and interact productively with people while under pressure and to meet deadlines with minimal supervision
    • Utilization of excellent written and verbal communication skills.
    • Demonstrate effectiveness in public speaking
    • Ability to build and maintain long-term relationships with the media community and volunteers.
    • Ability to train and motivate grassroot volunteers.
    • Exhibit the ability to interpret technical concepts into layperson's terms.

     

    Knowledge and Skills

    Experience:  Four to five years of experience in public relations, preferably in a non-profit setting.

    Education: Bachelor’s degree in Public Relations, Communications, or Journalism.

    Interpersonal Skills: A significant level of trust and diplomacy is required. Work involves extensive personal contact with others and involves motivating or influencing others. Outside contacts are important and fostering sound relationships with other entities is required.

    Other Skills:

    • Excellent research, written and verbal communication skills including public speaking.
    • Knowledge of the news media and media operations.
    • Ability to multitask and work independently
    • Amateur radio license is helpful.

    Physical Requirements: Must be able to travel independently.

    Work Environment: Office environment with domestic travel and public forums.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)

     

  • IT Infrastructure and Operations Manager

     

     

    Job Title:  IT Infrastructure and Operations Manager                 

    Dept:  Information Technology

    Report to:  IT Manager                                                     

    Job Category: Full-time

    Classification: Exempt                                                     

    Salary Range:  $70,000-$80,000 annually

     


    Summary of Position

    The IT Infrastructure and Operations Manager is responsible for leading the day-to-day operations of the organization’s information infrastructure that includes desktop clients, server systems, LAN, WAN, e-mail, network storage and printing. In conjunction with the IT Manager, the position ensures that the computing and networking resources meet the organization’s current and future needs.

    Major Duties and Responsibilities

    ·         Manages network operations, providing technical assistance as needed. Responsible for security, Domain Name Service, e-mail (e.g., SPAM filtering, Mailman mailing lists, post office mail storage, etc.) and other network services, including managing the Active Directory infrastructure. Security includes PCI-DSS qualification of servers, end-user systems and IT related policies and procedures. Coordinates with other management, departments and functional areas to obtain compliance with all relevant IT standards to ensure the continued ability of ARRL to accept credit card payments and meet legal requirements.

    ·         Manages server operations, providing technical assistance as needed. Responsible for the overall installation, maintenance, configuration, and integrity of computer software on server systems. Responsible for configuration, monitoring and performance tuning of server systems.

    ·         Manages the installation, operation, and maintenance of desktop systems, providing technical assistance as needed. Assists in defining the organization's inventory of desktop systems, establish priorities for upgrading existing systems and planning for growth.

    ·         Assists in defining and maintaining the organization's information infrastructure and operational procedures. Evaluates new technology to make recommendations for hardware and software acquisitions. Recommends and implements upgrades to the organization's information infrastructure to improve reliability and performance. Assists in planning for growth.

    ·         Uses knowledge of LAN/WAN systems to help design and install internal and external network services. Tests and evaluates network to eliminate problems. Interfaces with the organization's internet service provider (ISP).

    ·         Evaluates, installs and manages SEIM (Security Event Information Management) systems as required to achieve and maintain PCI-DSS and other relevant IT security compliance standards.

    ·         Manages the execution of data processing tasks assigned to the IT Department.

    ·         Manages the "help desk" function and other support services to internal and external users.

    ·         Creates and maintains documentation regarding the organization's information infrastructure, standards and projects.

    ·         Supervises the work of others, including planning, assigning and scheduling work. Reviews work and ensures that quality standards are met. Trains staff and oversees productivity. Provides technical leadership to other IT staff. May function as a project leader for assigned projects.

    Expectations

    ·         At least 6 years of relevant technical experience in a similarly sized and complex LAN/WAN environment.

    ·         In-depth expertise in the management of Microsoft Windows Server, Microsoft Active Directory and Microsoft Exchange.

    ·         Expert-level knowledge of the Linux operating system; experience using samba and operating Linux servers within an Active Directory domain is desirable.

    ·         Knowledge of server virtualization; experience with VMware ESXi/VSphere is desirable.

    ·         Familiarity with installation, debugging, and replacement of current generation server hardware and storage area networks.

    ·         Experience with configuring and troubleshooting networking hardware including switches, routers, and firewalls.

    ·         Familiarity with concepts of data management, remote backup, data replication and disaster recovery planning; experience with Barracuda Networks backup systems in desirable.

    Knowledge and Skills

    Experience:  Five to eight years of similar or related experience.

    Education: (1) A master's degree non-technical (e.g. MBA, MA, or MFA), (2) or non-technical degree plus professional certification (e.g. CPA), or (3) a bachelor's degree in a STEM discipline, or (4) achievement of a master level in a recognized skilled trade.

    Interpersonal Skills: Work involves personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

    Other Skills:

    ·         A four-year degree in an information technology related discipline or the equivalent experience.

    Work Environment: Office environment.

    To apply please submit your resume to Luci Goodwin (lgoodwin@arrl.org)