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Change ARRL email forwarding address?

Nov 15th 2018, 17:36


Joined: Mar 14th 2003, 12:33
Total Topics: 0
Total Posts: 0
How do I change my email alias address for the email forwarding feature? I originally set it up with an account, but I no longer have access to that address.

I changed my member profile to my new email address and I'm getting announcements, ARES E-letters, etc delivered as expected. However, the forwarding address was not updated.

I tried to 'force' the system to update my address. I 'unchecked' the 'opt-in' email account box on my profile page and saved my profile. Then I closed and reopened the profile page, checked the opt-in box and saved again. But I'm still getting messages rejected by the account so my emails are not being forwarded to my new email address.

Any thoughts?


Wes Freeman

Nov 15th 2018, 20:41


Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0

This page has detailed information on testing the email forwarding. It suggests waiting six hours for the forwarding to update.
To Test Your Alias
*Please allow approximately 6 hours for the e-mail forwarding service to activate after you have selected or modified the information*

Please send a test e-mail from an account other than the address in the "E-mail" field in your profile. Test messages cannot be sent to yourself.

For Example, your e-mail address is and your alias is If you send a message from to your alias the message will not forward back into your inbox. Send a test message from an alternate account to get a reliable test and avoid a bounced message.

Note: You cannot have your e-mail set to forward to your alias. This action causes a mail routing loop and mail will fail to be delivered. Also, a bounced message usually does not get generated in this situation.

For Example, your e-mail address is and your alias is You cannot have forwarding to your alias.

Note: A common bounce message that is received through the forwarding is the "User unknown" bounce.

This may mean that you are not opted-in for the forwarding service or you are not a current active member of ARRL. Please make sure you are opted-in to use the forwarding service and you are a current active member of ARRL.

Example of a bounce message: rejected your message to the following e-mail addresses: ( gave this error:
: Recipient address rejected: User unknown

Note: Average spam messages per alias per day are between 5 - 10 messages. ARRL does not filter aliases on a per user basis. If you find that you are receiving excess of 10 messages per day, please e-mail

Please remember that not all spam going into your e-mail inbox is from the forwarding service. Examination of the header information is needed to find if the message came through the forwarding service.

Note: If you find that mail is slow to be delivered or seems to be completely down please visit to find out what may be happening with our third party provider.

Why doesn’t my address work when I try to test it?

Note: If a message is sent from the same address that is receiving the message (ie your destination address), it is very likely that the message will be silently deleted. This happens to prevent spam from being sent with forged mail headers or to prevent the possibility of the message looping. This filtering is being done by the sending and/or receiving ISPs and NOT by ARRL, therefore ARRL has no control over what occurs with these messages.

Note: Over time ARRL has seen an increasing number of ISP’s implementing these checks, and the responding to the situation in different ways. Some silently drop messages, others might generate a rejection or bounce message. Some have even taken the steps of banning future messages from the same email address or even email server.

For further assistance with your forwarding service, Contact Us.
Jun 3rd 2019, 15:20


Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Please change my email forwarding address from: to: effective immediatelyl
Jun 17th 2019, 09:19


Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
For further assistance with your forwarding service, Contact Us at

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