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Digital QST crashes

Feb 11th, 21:29

ko8v

Joined: Apr 9th 2014, 16:26
Total Topics: 0
Total Posts: 0
I am using a fully up to date current generation iPad. Ever time the QST. app attempts to download it crashes. Completely useless right now. Any ideas

Joe, KO8V
Feb 13th, 03:05

N8PDX

Joined: Dec 11th 2014, 10:22
Total Topics: 0
Total Posts: 0
Exact same thing is happening to me. Very frustrating. The app crashes seconds after I hit the download button every...single...time...

Using an iPad with the latest version of iOS and the most recent version of Digital QST.
Feb 13th, 06:26

W1VT

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Our publications sales staff should be in contact with PageSuite on a fix for the IPad App. We purchase the digital QST service from a company called PageSuite in the UK, as it isn't practical for a small organization to support all the devices with its own IT staff.
Feb 22nd, 18:34

NS2B

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
I’m having this problem as well. Any prognosis on when we might be able to get the March edition in the app?
Feb 23rd, 11:35

KD2GXH

Joined: Jul 16th 2013, 18:26
Total Topics: 0
Total Posts: 0
Same problem here since updating to iOS 12.1.4 on my iPad. I contacted PageSuite on 13 February. I received a response on 14 February and on 21 February. Both responses were similar:

"Apologies for the delay in getting this fixed, we are working with apple in order to get a new version released to resolve this issue. Soon as it has been resolved we will let you know."
Feb 24th, 02:37

g3ysx

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Same problem here, about time ARRL offered an official statement and compensation for the inconvenience.
Feb 24th, 02:42

g3ysx

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Same problem here, about time ARRL offered an official statement and compensation for the inconvenience.
Mar 1st, 02:15

g3ysx

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Still no fix. PLEASE!!! Can we have an update?
Mar 1st, 18:32

KD2GXH

Joined: Jul 16th 2013, 18:26
Total Topics: 0
Total Posts: 0
I've requested to go back to receiving the print edition.

The iPad app has been poor at best with very infrequent updates. It has not worked at all in the last 2+ weeks. I cannot download any issues and it has lost all of my previously downloaded issues.
Mar 8th, 23:13

KI7G

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Same problem and it’s March 8th.
Mar 9th, 09:21

WA2IVD

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Same problem here. I foolishly deleted and re-installed the app last month thinking that might help. I’ve lost all my downloads too. I travel a lot and use the app to read QST while on planes. I’ve missed 2 months of issues now. Very frustrating.
Mar 15th, 17:56

KD2GXH

Joined: Jul 16th 2013, 18:26
Total Topics: 0
Total Posts: 0
I received an update PageSuite today (15 March 2019):

"Apologies for the delay in getting this resolved, we thank you for your patience, soon as this is up and running fully we will let you know."

Not much different from their previous responses. I'm hopping this means we're getting closer to an update.

Don
Mar 15th, 23:23

ON4BBQ

Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Same problems here: no way to download on iPad nor iPhone. I miss already the March and April issue.
Always same response from PageSuite and ARRL.
I accepted the digital issue few years ago because it was accessable offline.
Looks like there will be no solution found. Takes too long.
Will call it quits when my renewal comes up soon. Too bad.

Ron, ON4BBQ
Mar 16th, 08:06

IK2SAI

Joined: Jan 12th 2004, 15:06
Total Topics: 0
Total Posts: 0
Same problem and it is march 16.
May be a downgrade to some previous release should solve the problem.
Mar 17th, 11:17

Taralas

Joined: Jan 2nd 2016, 18:57
Total Topics: 0
Total Posts: 0
There are a number of different applications that offer similar functionality. For example, Taunton Press offers applications that allow their users to download digital copies. Maybe it is time to take a look at other vendors that can address concerns in a more timely manner?

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