Update to Logbook of The World Bug Fix
The fix for the Logbook of The World (LoTW) bug was implemented at 2103 UTC today, November 28. Full credit goes to ARRL Information Technology Manager Michael Keane, K1MK, for figuring out what was happening and how to correct it.
There are two ways of uploading logs: via the LoTW website and by e-mail. LoTW users should note that e-mailed logs were not affected by the bug, so no e-mailed logs will need to be resubmitted.
At the time the fix was implemented, LoTW processing was running almost exactly three days behind. If a user's most recent upload was made before 2100 UTC on November 25 and it has not yet been processed the file should be resubmitted. There should be no need to resubmit logs uploaded since 2100 UTC on November 25, which would include all CQWW CW DX Contest logs submitted after the end of the contest.
There is, however, a very slight chance that logs uploaded after this date might have been overwritten. If you find that your logs that were uploaded after November 25 are not appearing in your LoTW account, please wait until after December 3 to upload them again.
Thanks to everyone who has been patient while we grappled with this bug. The issue of slow processing speed is also being addressed, but it requires a hardware upgrade that will take several weeks to implement. Your continued patience and understanding will be appreciated.
David Sumner, K1ZZ
Chief Executive Officer, ARRL