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MFJ issues

Aug 16th, 14:15


Joined: Dec 10th 2021, 15:31
Total Topics: 0
Total Posts: 0
Hi gang, Leo 'Gus' Gustafsson here and this is my first post in the ARRL forum, I hope I'm in the right place.
Back in February I purchased an MFJ 464 keyer/reader from MFJ direct. The first couple of uses and the device began going nutz. Automated text would scroll across the transmit line without any input from my keyboard. At the same time, it disabled Any entries I attempted on my keyboard or the buttons on the device.
Thereafter I sent messages to MFJ for several weeks with no reply then I called their office, and they directed me to the technicians working on their gear. I learned that they were out of stock and they would get back to me. Well now we're in August and finally they responded asking for the 464 back for repairs. I sent it off last week and awaiting word from them as to it's status. (Whew)
So, onto my question, does anyone know if MFJ is short staffed or otherwise having shortage of personnel? This seems out of character for them after watching YouTubbe video of their shop. Then again I am a bit of an amateur when it comes to Ham Radio only getting my Technician and General in the last year. Thanks for any insights you may have.
All my best and "73" KK7CLY
Aug 17th, 11:37


Joined: Apr 4th 1998, 00:00
Total Topics: 0
Total Posts: 0
Like everyone they may be experiencing staffing shortages. I'm still waiting ( 2 years ) on an accessory I ordered from another major manufacturer. They have had issues with quality control but have made it right (but it can take some time). Hopefully they will get your problem sorted out.

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