ARRL

K0STK

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Latest Posts

Topic Author Posted On
ARRL mail forward problem. WB7OUT 2 weeks, 4 days ago
Quote by KA0MVK
It still appears to be happening, because I watched someone send an email to me from their computer at about 5pm Central time. It's now over 4 hours later and I have not received it yet.


I've seen round trip times as short as 50 seconds when sending test messages to my @arrl.net address. Today I saw a round trip time that was a bit longer; a little over 6 minutes.

The delay occurred because an SMTP delay when my border mail-server tried to deliver to the ARRL mail-server. Here's the relevant extract from my logs (I've altered the hostnames/addresses):

2013-05-07 12:50:07 1UZhGT-000Lkd-3W SMTP timeout while connected to
neeyzk1oe.rqtrav.arg [aaa.bbb.ccc.ddd]
after initial connection: Operation timed out
2013-05-07 12:50:07 1UZhGT-000Lkd-3W == k0stk@arrl.net R=dnslookup T=remote_smtp defer (60):
Operation timed out: SMTP timeout while connected to
neeyzk1oe.rqtrav.arg [aaa.bbb.ccc.ddd] after initial connection
2013-05-07 12:52:25 1UZhGT-000Lkd-3W => k0stk@arrl.net R=dnslookup T=remote_smtp
H=zk1.neey.arg [aaa.bbb.ccc.ddd]
2013-05-07 12:52:25 1UZhGT-000Lkd-3W Completed

The delivery times and mail servers are also visible in the Received: headers in each message. Most mass market "e-mail clients" make these headers difficult to view, but they are there.

A delay of over 4 hours is not surprising when you understand the SMTP (Simple Mail Transport Protocol) retry mechanism. What usually happens is that a mail-server will schedule a couple of delivery attempts at 15 to 30 minute intervals and then start increasing the delay geometrically each time there is a further delivery failure; the maximum retry interval is typically between 6 and 12 hours.

So if a message is not delivered within the first hour then the next retry will be a 2 hours, then 4 hours, etc., until the message is 96 hours (4 days) old.

--
Steve K0STK
ARRL mail forward problem. WB7OUT 3 weeks ago
Quote by KA0MVK
Hmm, three hours later it shows up. What doesn't make sense is the email took only 3 seconds to go from the job recruiter's mail server to gmail. It looks like it was held up by there server, but when she sent directly to my gmail account, it showed up there within seconds of her sending it (no sitting on their email server).


The only way to know for sure what happened is to see the complete message headers (especially the Received: headers).

Please contact me at k0stk@arrl.net if you would like me to take a look at that problem message.

--
Steve K0STK
LOTW Complaints W4RIG on 24/4/13
Quote by BillieMarie
I can't log on and I give up, I don't need this aggravation.
This is a horrible system that is a nightmare to use, and I'm a web designer... I seen bad before but not that bad.


Did you go through the intial postcard process?

Did you run TrustedQSL to generate your certificate request?

Did you manually e-mail the certificate request (TQ5) file as an attachment to lotw-logs@arrl.org or upload it at https://p1k.arrl.org/lotw/upload?

Once you complete those steps you will receive an e-mail containing the username and password you need to log-in to LoTW along with the certificate that you need to install in to TrustedQSL.
LOTW Complaints W4RIG on 27/2/13
Quote by N6YJA
can't log on.


https://p1k.arrl.org/lotwuser/default was up for me when I just tried it.

Your LoTW username and password are in the e-mail (from the ARRL) containing your signed certificate.
My license, printed one is ok? Bart_KJ6BWB on 18/2/13
Have you tried asking your local license plate issuing authority?

If you need a duplicate license visit http://wireless.fcc.gov/uls and click the "Log In" button next to "Online Filing" to use the License Manager. You will need your FRN and the associated password to log-in. There are links on the License Manager log-in page to help you recover the password associated with your FRN.

Once you're in the License Manager click the "Request Duplicates" link under "My Licenses" in the menu on the left side of the page to request a duplicate copy of your license.

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