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Online Privacy Policy

ARRL Online Privacy Policy

ARRL Online Privacy Policy

 

American Radio Relay League, Inc. has created this online privacy policy to notify you of our commitment to the privacy of the users of our website and other digital media. Please read the following to learn more about our online privacy policy and how we treat personal information about our visitors and users. Please also review ARRL’s general Privacy Policy. This privacy policy supplements ARRL’s general Privacy Policy, any other notices and privacy policies, and is not intended to override them.

 

Who We Are

 

American Radio Relay League, Inc., a company incorporated in Connecticut, United States of America and having our head office at 225 Main Street, Newington, Connecticut is the controller and responsible for your personal data (referred to as “ARRL”, “we”, “us” or “our” in this privacy policy).

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

·        Full name of legal entity: American Radio Relay League, Inc.

·        Email address: privacy@arrl.org.

·        Postal address: 225 Main Street, Newington, Connecticut, 06111

 

What this Online Privacy Policy Covers

 

This online privacy policy covers ARRL’s treatment of personally identifiable information collected by ARRL through a website owned and operated by ARRL.

We do not knowingly collect data relating to children through this website. Children can only access the website and services of ARRL with the parental consent.

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Except as otherwise specifically noted below, this online privacy policy does not apply to the practices of companies that ARRL does not own or control, or of persons that ARRL does not employ or manage, including any third-party content contributors bound by contract and any such third-party websites to which ARRL’s website is linked. When you leave ARRL’s website, you are encouraged to read the privacy policy of every website you visit.

 

The Personal Information We Collect

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

You can visit the ARRL website without revealing any personal information. However, ARRL needs certain personal information if you wish to purchase ARRL products, become a member, request information, or use certain ARRL services.

Where required, ARRL may collect, use, store and transfer different kinds of personal data about you which can be grouped as follows:

·        your personal contact information and/or other personal and personal identification information, such as your name, username, date of birth, call sign, address and email address (Identity and Contact Data);

·        your bank account and payment card details (Financial Data);

·        details about payments to and from you and other details of products and services you have purchased from us (Transaction Data);

·        technical information, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, and other technology on the devices you use to access this website (Technical Data);

·        information about how you use our website, products and services, such as traffic patterns, page views, links selected, and search terms (Usage Data); and

·        your preferences in receiving marketing from us and our third parties and your communication preferences (Marketing and Communications Data).

ARRL may collect Financial Data, but does not retain it. All Financial Data collected is transferred directly to the third party payment processors and we explain more about sharing your data with other parties below at ‘Information Sharing and Disclosure’.

ARRL also collects, uses, and shares individual IP addresses, Usage Data and some other statistical or demographic data for any purpose, as Aggregated Data. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

Some of our web pages and applications may send anonymous Usage Data to ARRL and to our service providers to help us improve our website and content, and better meet the needs of radio amateurs. ARRL may use this information to customize the content you see and to fulfil your requests for certain products and services. However, ARRL does not connect this non-personal data to any personal information collected from you.

Most web browsers can be configured to not share website browsing histories. ARRL’s native applications can be configured to disable sending usage information to ARRL. This is called “disable tracking.” It may or may not be available to you, depending on the equipment you use for web browsing.

The ARRL’s digital publications and magazines are hosted by PageSuite, ARRL’s service provider. PageSuite does not collect any personal or personal identification information from those who utilize the digital publications and magazines or otherwise, but it does aggregate information as described above in order to supply ARRL with website analytical information.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data). Nor do we collect any information about criminal convictions and offences other than basic information required by the FCC (United States Federal Communications Commission).

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

The data we collect about you may be used to allow you to make connections with other users. Such data may include Identity and Contact Data and Technical Data. By making a connection with another user, you acknowledge that the data involved in such connections will be held by ARRL permanently.

 

How We Collect Your Personal Information

 

We use different methods to collect from you and about you including through:

·        Direct interactions, where you may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise;

·        Automated technologies and interactions, where we automatically collect Technical Data about your equipment, browsing actions and patterns as you interact with our website. We collect this personal data by using cookies and other similar technologies; or

·        Third parties or publicly available sources, where we receive personal data about you from various third parties, such as analytics providers, advertising networks, search information providers, provider of technical, payment and delivery services or FCC.

 

How We Use Your Personal Information

 

ARRL will use this information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

·        Where we need to perform the contract we are about to enter into or have entered into with you (replying to your inquiries or to provide you with requested products and services).

·        Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (contacting you regarding new ARRL products and services or using data analytics to improve our website, products/services, marketing, customer relationships and experiences).

·        Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Promotional Offers from Us

We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have opted in for receiving that marketing.

 

                                                                       Cookies

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access “cookies”.

There are two types of “cookies” utilized in ARRL’s website. These are small files of data that are sent to your computer to store data. The first type are used to store information as users navigate the online store, to allow functions such as adding items to your shopping basket; to allow you to navigate ARRL’s membership application; and to facilitate use of other forms and applications used throughout the site.  These “session cookies” are removed at the end of the activity, such as when you complete an online publication order. These are necessary in order for some web functions to work. The other type of cookie is used to help the website remember user information and settings when visited in the future. You can delete these from your computer or device at any time, but if you do, such settings as stored usernames and login information will have to be re-entered the next time you return to the site. 

If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

ARRL also allows third party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Again, these cookies are not connected to any personal information. Third party cookie usage is subject to their own privacy policies, and ARRL assumes no responsibility or liability for this usage.

 

Information Sharing and Disclosure

 

ARRL will not disclose your personal information to third parties except when:

·        We have your express consent to share the information for a specified purpose;

·        We need to respond to subpoenas, court orders or such other legal process;

·        We need to defend the rights or property of ARRL; or

·        We find that your actions on our website violates any of our usage guidelines for specific products or services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

For details, see ARRL Privacy Policy.

 

International Transfers

 

Please note that if you are based in UK/EEA, your personal data will be processed by ARRL and may be shared with the other companies within the ARRL group, including the ARRL Foundation. This will involve transferring your data outside the UK/EEA.

Additionally, many of our external third parties are based outside the UK/EEA so their processing of your personal data will also involve a transfer of data outside the UK/EEA.


Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

·        We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

·        Where we use certain service providers, we may use specific contracts approved for use in the UK/EEA which give personal data the same protection it has in the UK/EEA.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK/EEA.

 

Security

 

No data transmission over the Internet can be considered 100% secure. However, ARRL has taken steps to protect your personal information for your privacy and security. In certain areas of our websites, as identified on the site, ARRL uses industry-standard SSL-encryption to protect data transmissions. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures.

 

       Changes to this Online Privacy Policy and Your Duty to Inform Us of Any Changes

 

ARRL keeps the policy under regular review and may, without notice and in its sole discretion, amend this policy from time to time. Please review this policy periodically.

It is important that the personal data ARRL holds about you is accurate and current. Please keep ARRL informed if your personal data changes during your relationship with ARRL.

 

                                                              Data Retention

 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

 

Your Legal Rights

 

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

·        Request access to your personal data – this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

 ·        Request correction of your personal data – this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

 ·        Request erasure of your personal data - this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.

 ·        Object to processing of your personal data – you can exercise this right where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

 ·        Request restriction of processing your personal data - this enables you to ask us to suspend the processing of your personal data if you want us to establish the data’s accuracy, where our use of the data is unlawful but you do not want us to erase it, where you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it or where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

 ·        Request transfer of your personal data - we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

 ·        Right to withdraw consent – you can withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.

If you wish to exercise any of the rights set out above, please contact us at privacy@arrl.org.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

                                                   Questions or Suggestions


If you are based in UK/EEA, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (the UK regulator for data protection issues) or such other national regulator in the country where you are based. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance.

If you have questions or suggestions about this privacy policy, or your own personal information, please email us at privacy@arrl.org.

 

Last Updated: March 18, 2021