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Response
So now that you’ve prepared and understand your job, you’re ready to respond. But what does that look like? What are some of the best ways to respond to certain situations? You’ll find sample plans and lists of Standard Operating Procedures helpful as you try to chart the best course of action for your emergency situation. -
Working with Served Agencies
Chances are that in an emergency situation, you and your team won’t be working alone. You’ll be working with government organizations and/or non-government organizations. How you work with these organizations is vitally important to the success of your response.
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Working with government organizations
• A local ARES group may sign a Memorandum of Understanding with a local government agency or the MOU may be between an ARRL section to the state government. This document, signed by both you and the government organization, clearly and specifically lays out the framework of your working relationship with one another. An MOU is not required of a local ARES group to complete their mission.
• An agreement with a local government organization doesn’t have to be a formal affair. Rather, it is an agreement between the volunteers and the government organization about what type of work is needed.
• All levels of government may need to work with you and your organization on their response to an emergency situation. In this case, state government leaders may want to work with the ARRL field leadership to determine the role and mission of the volunteers within an emergency plan. Local ARES groups work with local governments. Section ARES groups work with state or county governments. ARRL works with the federal government.
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Working with non-government organizations
• There are many non-government affiliated organizations, including: the American Red Cross, the Salvation Army and faith-based organizations. For a list of organizations, visit NVOAD.
• A local ARES group may sign a Memorandum of Understanding with a non- government agency. This document, signed by both you and the non-government agency, clearly and specifically lays out the framework of your working relationship with one another. An MOU is not required of a local ARES group to complete their mission.
• Many non-government organizations are group that have communication needs that may be met by ham volunteers. Often these needs will mean that volunteers have to bring in communication tools where none exist.
• In an ideal situation, agreements between an emergency communications organizations volunteer and non-government organizations are made as part of the readiness plans. But the majority of the time, the need is created and asked for right in the heat of an emergency situation.
• It is important to remember that when ham volunteers are working with these non-government organizations, the volunteers need to meet the requirements of the organization they’re serving. But they also have to remember to be flexible—the job they were sent to do might not be what’s needed by the time they get there, so come with your best cooperative attitude. Local ARES groups work with local non-government agencies. Section ARES groups work with state non-government agencies. ARRL works with national non-government agencies.